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Description:
Tucked away in the Wasatch Mountains, you will discover Hyatt Centric Park City. Your convenient base camp for alpine adventure, no matter the season. At Hyatt, we are a company that was built by family. It’s a workplace where coworkers become friends. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We are happy you have interest in joining our team!
The Director of Outlets oversees all food and beverage outlets within the hotel operated by Hyatt which may include may include restaurants, lounges, coffee bars and markets, regency clubs or banquet facilities.
Duties Include:
Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
Develop and recommend the budget, concepts and objectives and manage within those approved plans
Implement and maintain food & beverage sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
Coordinate outlet operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and employee satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt standards of service and ensure their implementation
Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Maintain communications with Corporate Office
Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt has a very competitive benefit package for colleagues, which may include:
12 Complimentary hotel room nights at Hyatt hotels world-wide
Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
Bereavement and jury duty pay
Vacation, sick, and new child leave
Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
Retirement Savings Plan option (401K) with employer match
Employee Stock Purchase Plan
Complimentary employee meals
And so much more!
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender
Qualifications:
Demonstrated ability to effectively interact with people
4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience in implementing new food & beverage concepts
Primary Location: US-UT-Park City
Organization: Hyatt Centric Park City
Pay Basis: Yearly
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: PAR006904
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.