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Mid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team!
About Us:
We are excited to announce Ethos Veterinary Health as the new name of NVA Compassion First!
About Ethos: Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
We stay committed to providing the highest standard of compassionate and collaborative veterinary care to every patient. We are looking for outstanding veterinary professionals who are interested in growing with us!
Who you are:
We are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you! You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded.
Requirements:
At least one year of recent experience in a veterinary or medical environment, with increasing responsibilities.
Ability to submit to drug screening as we are a drug-free workplace
Knowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques.
Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
Ability to complete assigned tasks in the time allotted without direct supervision.
Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day.
Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.
Anticipated Schedule:
Compensation:
$17-20 depending on experience and/or bilingual skills
5% shift differential on top of base pay for evening shifts
Benefits:
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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