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Title: Operations Support Specialist Location: Pasco, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 9,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary This is a Human Resource position that serves as the "Front Office Contact" and "'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments. Job Description * Provide professional, positive Customer Service for all external visitors and employees * Answer incoming telephone calls and assist caller or forward to appropriate personnel * Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel * Responsible for checking in Visitors/Vendors and ensuring they sign in properly * Monitor visitor access and Visitor Logs * Perform time card reconciliations in Kronos * Monitor On-premise Reports during shift * Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs * Complete and maintain the Daily Schedule for assigned shift and following shift. * Enter Daily Schedule coverage into Indeavor scheduling software. * Monitor time keeping systems to ensure employees arrive on-time; enter attendance comments as necessary * Assist in the preparation of employee timecards for payroll purposes * Document/log all employee call-ins and check Voice Mail throughout the shift * Assist employees at self-service kiosk as needed * Create, maintain, and update company security badges for employees and contractors using the AMAG system * Perform other clerical duties as needed such as filing, copying, and faxing * Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible Basic & Preferred Qualifications * Minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position. * Human Resource knowledge and experience preferred * Experience with Kronos and payroll systems preferred * Solid computer skills including MS-Windows, Word, Excel, and web-based applications * Ability to maintain Confidentiality required * Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required * Establish and maintain positive working relationships with employees and supervisors * Adapt to changes in schedules, work environment, and unexpected events * Ability to Multitask * Excellent interpersonal skills * Excellent problem solving skills * Excellent organizational skills * Ability to w To view the full job description,