At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
ICONMA, LLC Customer Service Representative in Pennington, New Jersey
The teammate's daily responsibilities will be to provide call resolution service for digital tools according to established procedures and prescribed processes in support of Wealth Management operations.
Teammates are expected to provide quality service and effective operations support for the assigned areas, internal business partners, and clients.
Individuals at this level are expected to be able to actively and skillfully conceptualize daily areas of opportunity as well as demonstrate the ability to make informed decisions
Navigating through multiple applications and tools to understand processes/policy/procedures and research and resolve issues
Establishing strong working relationships and effective partnerships with Client Branch Office partners
Consistently meet expectations for performance metrics and quality standards.
1-year relevant work experience.
Must be proficient with the Microsoft Office suite of program
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.