Shire Veteran Jobs

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Travel: Up to 50%

Primary Responsibilities:

• Engage members either face to face in facility or community setting or over the phone

• Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needs

• Utilize motivational interviewing techniques to help member identify and understand their intrinsic goals and motivate members to engage in positive behavior change

• Utilize active listening to collect and retain member information and incorporating responses as they are presented to complete assessment

• Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives

• Identify urgent member situations and escalate to next level when necessary

• Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals

• Educate members on health and wellness information related to assist with self-management

• Collaborate with member to create solutions to overcome barriers to achieving healthcare goals

• Identify relevant community resources available based on member needs

• Present complex case information to interdisciplinary care team and obtain input into member plans as necessary

• Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others

• Document information (e.g., assessment information, member interactions, referrals, follow up plans) in relevant computer systems

• Learn updates and changes to computer systems/applications and apply to navigate applications effectively

• Execute and meet performance goals within a virtual environment

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• Intermediate level of proficiency with Microsoft products including Word and Outlook

• Must have a designated workspace and access to secure high-speed internet via cable/DSL in home

• Access to reliable transportation and a valid US driver's license

• Ability and willingness to travel on occasional field visits to members/hospitals

• Must live in the Philadelphia, PA region

Preferred Qualifications:

• Bachelor’s Degree (or higher) in a health-related field or social work

• Licensed practical nurse (LPN)

• 3+ years of experience working within the community health setting in a health care role or experience with motivational interviewing

• Experience with Motivational Interviewing

• Bilingual / Spanish

Soft Skills:

• Strong desire and passion to help and work with members with complex medical, behavioral, or social needs

• Ability to learn clinical applications quickly

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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