At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Senior Copywriter - On-site Philadelphia, PA - 3 month contract
Top Skills:
○ 8+ years of experience working as a Copywriter who has a good understanding of the importance of brand and strategic oversight of how brand works
○ Experience working with larger teams, working with UX, product and engineering would be great
○ Experience writing for large brands and working cross functionally across different teams
○ Telecom experience would be a nice to have
Portfolio will be required
Description:
The right candidate is a self-motivated independent and critical thinker with wide-ranging writing skills and an inherent understanding of branding tone and voice. The Sr. Copywriter will be responsible for the creation execution and delivery of account-based and self-service content across customer communications channels such as email direct mail SMS video and more.
Job responsibilities include but are not limited to the following:
• Writes reviews edits and manages creative and technical content for account-based and self-service experiences
• Manages change requests to existing onboarding service transactional and product education communication tactics
• Adapts language and style to reflect brand voice and tone
• Manages Client's template library and conducts audits to ensure the value organization and consistency of existing content
• Partners closely with cross-functional partners inclusive of product development teams
• Regularly collaborates with our Digital Experience DX and Marketing teams to ensure copy and design complement one another and are aligned with other customer-facing content and experiences.
• Improve quality design and enhance user experience
Preferred skills and qualifications:
• Working knowledge of multiple platforms such as Jira Confluence and Salesforce
• Proficiency in Microsoft 365 tools and applications including Outlook Teams SharePoint and OneDrive
• Familiarity with customer journey mapping
• Prior experience working with external agencies
• Detail-oriented
• Strong organizational and project management skills
• Technical know-how
• An understanding of business and operational processes
• Bachelors degree in Communications Marketing Journalism Business Administration or equivalent work experience
Additional Skills & Qualifications:
• Works in the brand strategy team. Primary function is working with the messaging and positioning for the business brands and feed that into the go to market strategy. We research all of the messaging and guide teams on execution.
• We have a brand hub which has all of the messaging for each product ranked in order based on the importance of the audience. We have a lot of different cuts here. Recently we have kicked off a project which has been intended to refresh the brand voice which has gotten somewhat lost in the last 5-10 years. We have become functional and have different types of voices in the market. This initiative has been aiming to have a brand person, voice and personality to bring consistency to messaging and design and drive more of an emotional connection with consumers.
• This has come to a close and we have a voice now- we need all of that brand voice guidance - we need an experienced copywriter to look at this resource and translate all of the messaging into this new persona and voice. Then help individual teams with their voice
• The main responsibilities are to translate the whole brand hub into the brand voice, and then help executional teams translate the strategic messaging guidelines into their channels and touchpoints
• Need a good writer who has done this before
• 4 people on direct team, broader org is 100s- will do writing for retail, apps, the website
• They will be working with other copywriters change the voice for anything outside of the hub.
• 60% writing in the brand hub, then 40% will be helping teams execute on it
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.