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Description We are providing an opportunity to join our team in Philadelphia, Pennsylvania as an IT Manager. This role is central to our operations in the telecom industry, where you will lead and manage a team of system administrators and engineers, as well as contracted resources and managed services. Your role will also extend to maintaining current technical knowledge of the products and systems used in our information systems, and participating in firm-wide IT projects.
Responsibilities include:
• Leading and managing a team of system administrators and engineers, providing oversight, guidance, and mentorship.
• Developing and maintaining current technical knowledge of the products and systems used in our information systems.
• Participating in firm-wide IT projects, including systems design, procurement/outsourcing plans, and ensuring systems align with current best practices.
• Creating and implementing operational plans to ensure smooth and secure systems operations that are efficient and cost-effective.
• Conducting research on emerging technologies in support of infrastructure development efforts, and recommending technologies that will increase performance, cost effectiveness, and infrastructure flexibility.
• Developing and executing test plans to validate performance, security, scalability, and recoverability. Reporting on findings and making recommendations for improvement.
• Providing technical leadership to all members of the Information Services department.
• Recommending, scheduling, and assisting in the execution of upgrades, migrations, and remediation efforts as necessary.
• Providing after-hours and on-call support for all systems as needed.
Skills:
• Cisco Technologies
• Cloud Technologies
• Database
• EO/IR systems
• ERP - Enterprise Resource Planning
• Active Directory
• Backup Technologies
• Computer Hardware
• Configuration Management
• Contracts
• Cisco Networking Requirements • Proven experience in managing IT infrastructure and services.
• Expertise in Cisco Technologies and Cisco Networking.
• Proficiency in Cloud Technologies and Backup Technologies.
• Familiarity with Database Management and Configuration Management.
• Knowledge in EO/IR Systems.
• Experience with ERP - Enterprise Resource Planning.
• Competency in Active Directory Management.
• Understanding of Computer Hardware.
• Ability to handle IT related Contracts.
• Strong leadership and decision-making skills.
• Good problem-solving skills and ability to think creatively.
• Excellent oral and written communication skills.
• Ability to work in a team and coordinate with various business units.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Relevant detail oriented qualifications will be considered an advantage. Technology Doesn't Change the World, People Do.®
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