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Job Summary
The Content Management Analyst's responsibilities include creating worksheets, calculations, and links on income tax forms, reading and translating tax form instructions, and researching and implementing product enhancements. They are responsible for the skilled implementation of a primary technology across one or more product lines. The position requires a thorough understanding of basic technologies and standards, and use of the technology and experience to appropriately solve problems and develop application solutions. In addition, the Content Management Analyst is involved in developing new technologies and exhibiting a desire to determine the best ways these new technologies will benefit the business unit.
Essential Duties and responsibilities
Learns full line of ATX, TaxWise, and IntelliForms products including features, benefits, and intended use
Identifies and composes formulas to new and existing forms using instructions found on forms, tax agency instructions and tax professional advice
Primarily involved in the development of new models and the use of new technologies
Documents applications, technologies and procedures
Designs reusable models
Codes tax forms with low error rate
Analyzes and implements solutions to errors reported from customers
Strong ability to write optimized code
Performs unit testing to ensure viability of development assignments
Ensures that assigned forms activities are completed within established time frames
Works with team to meet overall goals
Learns from constructive feedback from mentors, supervisors and managers
Develops an awareness to identify form issues that need to be escalated
Leads small team projects
Understanding of opportunity costs
Proactively communicates form issues that need to be escalated
Develops curriculum for and leads trainings
Participates in meetings
JOB QUALIFICATIONS
Other Duties
Performs other duties as assigned by the Manager.
Job Qualifications
Education:
Experience:
Demonstrated math skills (working with decimals, basic addition, subtraction, and multiplication skills, as well as knowledge of order of operations in math)
Strong analysis, logic, and problem-solving skills
Basic computer skills
Basic Microsoft Excel skills (Advanced skills, a plus)
Experience working in a team environment
Experience managing multiple tasks in a fast paced environment
Working knowledge of and experience with software development processes and procedures, a plus
Tax preparation experience, a plus
Experience with full Microsoft Office suite, a plus
Other Knowledge, Skills, Abilities, or Certifications:
High level Excel and Windows skills
Technical prowess in at least one of the following: C++, Visual Basic, .NET, SQL, Access
Good communication skills
Self-directed and highly motivated
Ability to work in fast-paced environment with many deadlines
Good decision making skills
Ability to quickly assimilate new information
Can work independently and as a team player
Ability to work an extended schedule as required to meet objectives
Travel requirements
Little or no travel required.
Physical Demands
Normal office environment.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $53,750 - $72,250
Additional Information :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.