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ADMINISTRATIVE COORDINATOR 1/SWITCHBOARD OPERATOR (WAE)
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ADMINISTRATIVE COORDINATOR 1/SWITCHBOARD OPERATOR (WAE)
Salary
$1,820.00 - $3,120.00 Monthly
Location
Pineville, LA
Job Type
Classified
Job Number
CLSH-2025-31
Department
LDH-Office of Behavioral Health
Opening Date
04/02/2025
Closing Date
4/7/2025 11:59 PM Central
Description
Benefits
Questions
Supplemental Information
This position is for aSwitchboard Operator located atCentral Louisiana State Hospital in Pineville, Louisiana.
This position is responsible for supporting the operations of CLSH Switchboard Department with telecommunication and administrative matters. The Switchboard Department operates 24 hours a day, 7 days a week. This position is a part-time position (WAE) that may be expected to work any 8 or 12 hour shift to support the needs of the Department, not to exceed 1,245 hours in a 12-month period.
An ideal candidate will possess the following competencies:
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
There is no guarantee that everyone who applies to this posting will be interviewed.
For further information about this vacancy contact:
Kelcie Cox
Central Louisiana State Hospital
Human Resources
Phone (318) 484-6333
Kelcie.Cox@LA.GOV
Minimum Qualifications
MINIMUM QUALIFICATIONS:
No experience or training is required.
Job Concepts
Function of Work:
To perform a variety of clerical duties that are routine in nature in support of the staff members and/or operations of an organizational unit or program.
Employees usually follow detailed instructions or procedures. Very limited, if any, discretion is required in the performance of these duties.
Level of Work:
Entry.
Supervision Received:
General from higher-level clerical and/or supervisory personnel.
Supervision Exercised:
None.
Location of Work:
May be used by all state agencies.
Job Distinctions:
Differs from Administrative Coordinator 2 by the absence of experienced-level duties that require some independent judgment to perform.
Examples of Work
NOTE: Positions allocated at this level tend to focus on a few examples of work as listed below:
Answers multi-line telephone or switchboards, giving routine information and screening calls.
Greets visitors.
Receives, sorts, and distributes mail.
Collects and prepares for processing time and attendance sheets for department or office.
Performs routine filing of documents and maintains filing systems.
Copies and/or distributes correspondence, reports, and other documents.
Receives cash, checks, credit cards, vouchers, or departmental charges from customers and/or employees in payment for goods or services.
May operate various office equipment (such as copy machine, calculator) that requires no special knowledge or previous training.
May deliver and pick-up various materials.
Performs related duties as assigned.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
[ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.]
1= I have no experience and/or am uncomfortable accepting direction
2= I have limited experience or require assistance to accept direction
3= I can accept direction
4= I can accept directions and help others improve their ability to accept direction
02
ADi: Explain your rating by providing specific and relevant examples in the box below.
03
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
04
CE: Explain your rating by providing specific and relevant examples in the box below.
05
[DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.]
1= I have no experience and/or am uncomfortable demonstrating accountability
2= I have limited experience or require assistance to demonstrate accountability
3= I can demonstrate accountability
4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
06
DA: Explain your rating by providing specific and relevant examples in the box below.
07
DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.
1= I have no experience and/or am uncomfortable displaying professionalism
2= I have limited experience or require assistance to display professionalism
3= I can display professionalism
4= I can display professionalism and help others improve their ability to display professionalism
08
DPf: Explain your rating by providing specific and relevant examples in the box below.
09
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
10
FC: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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