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Insight Global Depot Support Technician in Piscataway, New Jersey
Insight Global is looking for a Depot Support Technician to join one of the world's most well known luxury retail clients. This role will be located in Piscataway, NJ sitting onsite 5x a week.
Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Upgrade and maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
Identify, log and resolve technical problems with software applications or network systems
Identify potential root cause of issues while providing work arounds and noticing trends
Diagnose hardware and software problems to provide solutions for hardware-related issues
Perform break-fix and preventative maintenance to sustain and improve operations
Repair or replace defective hardware and software
Skills and Requirements
Experience utilizing ServiceNow ticketing system
Strong understanding of computer support and troubleshooting
Knowledge of Windows 7, 10, Mac OSX, and iOS Experience working at a retail institution null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.