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History

Founded in 2002, NET Xperts LLC has the expertise to design, implement, and manage IT systems that meet the needs of businesses in Western PA. Whether in need of Cybersecurity, Managed Services, or Cloud Services, we are experienced, Certified Professionals that can help develop technology business plans to meet any strategic business goal. We value our commitment to our strong relationships with clients and employees.

Do you want to work for one of the world's premier managed services providers headquartered in Pittsburgh, Pennsylvania?

In July 2023, NET Xperts LLC was ranked #2 in Pennsylvania, #7 in the Mid-Atlantic region, and #40 globally. This achievement marks the 11th consecutive year that NET Xperts LLC has been named to the list by the prestigious Channel Futures MSP 501 rankings.

Why Join Our Team?

Are you looking to work behind the scenes to support our clients and the sales department? This position will be responsible for performing a broad range of task-driven deliverables. You will be a key point of contact for our clients, expected to retain their business, and build a strong business relationship. The Inside Technology Business Consultant will be responsible for investigating leads, creating customer profiles, analyzing data, and performing research.

What's In It For You?

• The support of an organization to help shape your career and is passionate about personal excellence and self-improvement.
• The ability to make an impact by building long-term relations with our clients as we believe it is vital for our growth.
• Excellent compensation and a comprehensive benefits package including- medical, dental, vision, matching 401(k), and more!

• Future growth of knowledge, skills, and duties is available. We are growing and want people to grow with us!

   

What Will You Do?

• This job is responsible for the overall administration of sales support activities to help ensure customer satisfaction.
• The individual could perform one or more of the following steps in the sales process: new and renewal processing, vendor interaction, running reports, preparing meeting materials, providing quotes and assisting with developing proposals, research, problem resolution, and other account relationship activities.
• Effective management of workflow by ensuring efficient assignment and completion of product deliverables.

• Attend meetings with sales personnel and make an impact in our fight against cybercrime.

   

Education And Experience

• Associate's Degree in Sales, Marketing, Business Administration, or equivalent experience.

• 2+ years experience in Sales Support, Customer Service, or an Administrative role

   

Skills/Job Requirements

• Proficient in Microsoft Office Suite or related software
• Experience working with a CRM system is highly regarded
• Excellent verbal and written communications skills
• Ability to work independently and in a fast-paced environment
• Ability to anticipate work needs and interact professionally with customers
• Excellent organizational skills, problem-solving ability, and attention to detail
• Ability to multi-task, prioritize and manage time effectively
• Use of critical and creative thinking to identify and resolve issues with products and orders
• Strong work ethic and professional etiquette

• High level of initiative and enthusiasm

   

Key Competencies

• Technical Capacity
• Results Driven
• Business Acumen
• Communication Proficiency
• Customer Client Focus

• Strategic Thinking

   

Miscellaneous: 

• Work week, Monday -- Friday 8am to 5pm (Overtime/weekends as needed).
• Must have a current and valid driver's license.

• Must have proof of insurance.

   

Benefits

• Pay - $38,000.00 to $45,000.00
• Healthcare Benefits (Medical, Dental, Vision)
• Life AD&D
• Paid Tim Off (to include Maternity, Paternity, Pawternity & Charity Days available)
• IRA Match
• Training and certification benefit policy for reimbursement
• FREE Parking
• Jean Days
• Pizza Lunches
• Healthy Snack Program
• Team Building Activities

• Quarterly Corporate Outings

   

Work location

• One location

   

Classification

• This is a Salary Non-Exempt position

   

NET Xperts LLC is an organization that hires creative people who are committed to high performance. Do you want to join our team of professionals?