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Reference #: 4468347 THE POSITION Are you interested in a career with a strong dedication to serving your community within Allegheny County? If you are then this is the position for you! Allegheny County, Office of Children, Youth and Families (CYF) is looking for hardworking and dedicated individuals to provide transportation services to children and their families. Allegheny County has a complete benefit package. Apply today for this rewarding opportunity!
DESCRIPTION OF WORK A County Social Services Aide 2 (Client Interaction Specialist) assists in providing services to children, youth and families. In this role, you will accompany social services staff on visits to homes or institutions, assist with the completion of forms and clerical duties, and supervise interaction between children and parents, per casework instruction. Work is performed under the close supervision of a professional worker/supervisor and is reviewed through observation and results attained. The Client Interaction Specialist will become proficient in the Key Information Demographic System (KIDS), trip scheduling software, routing software such as Google Maps, Map Quest, etc. and other related software.
Work Schedule and Additional Information: Full-time employment. Work hours: Position 1: Wednesday - Sunday 11:00 am - 7:00 pm Position 2: Friday - Tuesday 11:00 am - 7:00 pm Position 3: Sunday - Thursday 12:00 pm - 8:00pm Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as a County Social Services Aide 1; or Graduation from high school, or its equivalency, and two years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information; or An associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or Any equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits.
Other Requirements: This particular position requires possession of a valid driver's license. Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions.
Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation.
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences or veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.