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Job Description:
Job Title: Medical Assistant/Patient Services CoordinatorLocation: Pittsfield, ILDepartment: HealthcareEmployment Type: Full-timeShift: Monday-Friday 8:00 A.M. - 5:00 P.M.
Job Summary: Join our team at Clarity Health as a Medical Assistant/Patient Service Coordinator at our clinic. In this role you will be responsible for greeting, instructing, directing, and scheduling patients and visitors, alongside retrieving insurance and patient information, and entering data into computer systems. Additionally, you'll perform patient care activities within the scope of data entry/processing and patient account functions, while also being trained on and executing medical assistant duties. Your responsibilities will extend to assisting physicians and nursing staff with patient care, preparing patients for examination and treatment, administering injections, conducting lab testing and phlebotomy, and ensuring the maintenance of supplies and equipment for treatments. Pittsfield, IL, offers a close-knit community where neighbors know each other by name, surrounded by picturesque landscapes and outdoor recreational opportunities. With a lower cost of living, quality education, and rich historical heritage, residents enjoy small-town charm and a relaxed pace of life. Join us in making a difference in the lives of our patients and advancing your career!
Position Perks & Benefits:
29 Days of PTO
Competitive Pay
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities:
Greet, instruct, direct, and schedule patients and visitors.
Retrieve insurance and patient information, and enter data into the computer system.
Answer incoming calls, schedule appointments, and dispatch messages appropriately.
Perform patient care activities, including administering injections, lab testing, and phlebotomy.
Collect payments, address insurance-related inquiries, and maintain a professional demeanor in patient interactions.
Provide medical assistant duties as required.
Maintain a caring, friendly, and professional approach in all communications.
Assist physicians and nursing staff with patient care, including preparation for examination and treatment.
Prepare exam and treatment rooms, administer injections, and perform lab testing.
Manage supplies and equipment for treatments, conduct health and medical reviews, and accompany individuals to medical appointments.
Complete documentation in a timely manner and perform light housekeeping duties as needed.
Education and/or Experience Qualifications:
High school diploma or equivalent required
Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse in applicable state
CPR certification preferred
Phlebotomy training and previous lab experience preferred
One year of experience in a physician office setting preferred
Required License/Certification:
Additional Qualifications:
CPR certification preferred
Phlebotomy training and previous lab experience preferred
One year of experience in a physician office setting preferred
Ability to greet patients and handle telephone inquiries courteously.
Aptitude for following written and oral instructions and organizing materials efficiently.
Initiative to adapt to changing workloads and collaborate effectively with colleagues.
Dedication to maintaining effective relationships with patients, staff, and the public.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees