DEFINITION/PRIMARY FUNCTION Courteously and promptly interviews patients
and/or family members requiring inpatient or outpatient services at the
Medical Center, during pre-admission, admission, while in-house or at
discharge. The interview may take place in a variety of locations
including bedside in the ED, Main Admitting or various outpatient
locations. Accurately enters all demographic and insurance information
into hospital registration system, performs various related verification
functions to assure positive patient identification, complies with HIPAA
privacy regulations, ensures accurate upfront cash collection and
appropriate insurance reimbursement. POSITION QUALIFICATIONS (Minimum
qualifications are required unless stated otherwise.) A. Experience:
Admitting and Meditech experience preferred. One year experience in
hospital environment preferred. B. Education and Training: Two years of
college (secretarial/health related) or equivalent work experience.
Medical terminology preferred. C. License, Certification & Registration:
None D. Other Requirements: Proven typing ability (40 wpm) and computer
skills (i.e. Meditech). Manual dexterity necessary for typing/computer
purposes. Demonstrated strong verbal and written communication skills.
Ability to speak the English language in a clearly understandable
manner. Ability to speak/understand Spanish preferred. Ideal candidate
will demonstrate and maintain a high level of flexibility. Proven
ability to interact appropriately with the community, hospital staff and
physicians while maintaining a high level of confidentiality. Proven
outstanding customer service skills, consistently demonstrating a
professional and pleasant presentation. Demonstrated ability to work
collaboratively within a team. Proven ability and experience dealing
with agitated and or dissatisfied persons. Must possess and demonstrate
strong organizational skills. Ability to troubleshoot and maintain
proper operation of business equipment.