Reports to: Finance and Business Office Manager Job Summary: The
Systems and Compliance Coordinator has primary fiscal responsibility for
supporting development and maintenance of systems to ensure compliance
with contractual obligations and quality metrics. The Systems and
Compliance Coordinator plays a key role in supporting internal
operations by maintaining and training staff in IT, phone, and database
systems. This position will work closely with the Finance and Business
Office Manager to support the Representative Payee and PCM accounts.
Essential Functions: 1. Data entry, billing, and collection of
receivables from MassHealth and other contracted providers for the
Personal Care Attendant Program (PCA). 2. Verifying eligibility for all
PCA consumers and ensuring accuracy of PCA Skills Training and Nursing
billing sheets. 3. Serve as the Contract Manager for PCM and State IL
contracts; support development and upkeep of systems and processes that
ensure compliance with contractual obligations and data integrity. 4.
Data entry in QuickBooks for maintenance and processing of consumer
funds for Representative Payee accounts. 5. Maintenance of inter-office
phone system including auto attendant, online portal, user set-up, and
troubleshooting. 6. On-going maintenance of agency computer system
including identification of needs and coordination with IT and
communication providers. 7. Work collaboratively with Finance and
Business Office Manager and Executive Director to maintain internal
systems, comply with agency Accounting Policies and Procedures including
segregation of duties, and develop processes to maintain compliance with
contractual obligations. 8. Support staff training and onboarding for
internal systems, including phones, computers, laptops, EHR and other
databases. 9. Support for payroll process including compiling initial
report and timesheet verification. 10. Maintenance of WILD database and
support in migration to MiCIL database. 11. Performs other duties as
assigned by the Finance and Business Office Manager or Executive
Director. Qualifications: An Associate\'s degree in a related field
and/or two years experience performing medical billing, accounting, and
IT functions. Experience in Microsoft products, including excel and
Sharepoint, and ability to learn and navigate multiple systems. The
successful candidate will also have experience in and enjoy teaching and
supporting others in learning systems.