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JPMorgan Chase Product Implementation Lead in Plano, Texas

Your first three months, you will -

  • Participate in New Hire Training covering the introduction to our onboarding organization, project management tools, end - to - end process flows, and additional resources to help you work smarter

  • Engage with senior leaders to review our Vision and Strategy

  • Get to know your partners by attending regular calls to review process improvements and product updates

  • Begin to build your brand and establish valuable relationships .

  • Build a relationship with the team you will be leading to deliver treasury solutions

  • Understand our product offering and how we implement them

  • Gain experience through shadowing skilled and knowledgeable peer managers

What you will need to be successful-

  • Passion for delivering a consistent, stellar client and partner experience

  • Proven leadership and experience in growing/developing other employees

  • Experience with complex treasury implementations

  • Knowledge of API and H2H mixed payable solutions

  • Demonstrated ability to work in a team environment with strengths to manage conflict and assemble internal resources

  • Comfort to lead in a fast paced, dynamic client-facing atmosphere

  • Strong communication skills to partner and influence other teams

  • Enthusiasm to tell a story with facts and data

  • Flexibility to effectively operate in an ever changing product & implementation environment

  • Willingness to travel, less than 25% of your time

Ultimately you'll be expected to lead, grow and develop the API/H2H Technical Team . This includes:

  • Deliver on the firms initiatives through coordinated initiatives and processes which support business plans

  • Communicate and leverage business knowledge with technical expertise to challenge assumptions around operating models

  • Manage team performance through coaching and development of individuals

  • Build relationships across the organization which promote a client centric organization

  • Work closely with product teams to lead successful pilot rollouts

  • Stay up to date with the launch of new digital and mixed payable products. Take an active role in insuring core team is trained and educated on the implementation process.

  • Support client escalations effectively with a clear path to resolution

  • Manage internal partner expectations with a continued drive to exceed expectations

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

  • Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more

  • Help the community through expansive volunteer opportunities

  • Join one of our focus groups aimed at Innovation and Transformation; creating the future experience for our clients and employees

Our Onboarding organization is comprised of Associates and VP's. The specific role offered will be based on your previous experience.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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