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Position Summary:
Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
As Regional Operations Sr. Manager in Logistics Business Operations, this person will manage and oversee overall daily operations for all warehouses to successfully deliver results, especially customer service and finance activities.
To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Collaborate with the President and Executive team to develop strategic goals and objectives, and create strategic and tactical plans for optimizing and improving operational efficiency.
Provide leadership to warehouse management by implementing short-term plans and setting goals and objectives aligned with the plant's mission and strategic vision.
Oversee various functions related to inbound/outbound processes, air/ocean transportation, local distribution, drayage, logistics, and warehouse management.
Review current or emerging trends that may indicate potential gaps in warehouse operations, and make data-driven recommendations to branch managers.
Enhance overall warehouse productivity by effective budgeting, eliminating inefficiencies, capitalizing on growth opportunities, and implementing relevant employee training programs.
Communicate directly with customers regarding special projects, weekly shipping schedules, and inbound receiving, focusing on low-inventory models that could impact outbound processing.
Conduct daily status meetings with branch leaders to review warehouse performance, develop action plans, and ensure productivity targets are met.
Report and thoroughly investigate any service failures, accidents, misconduct, security issues, or claims to the relevant department for immediate support and resolution.
Safeguard warehouse operations and inventory by establishing and monitoring security procedures and protocols.
Continuously analyze and improve warehouse and employee productivity to enhance operational efficiency.
Collaborate with the sales team to engage with clients, promoting our solutions and services, and assisting with the implementation of customer programs.
Monitor the overall operational status to enhance efficiency, ensure profitability, and secure business continuity.
Requirements
Bachelor’s Degree or higher required
Bilingual in Korean and English preferred
16+ years of logistics Freight Forwarding experience working with Top Global international Freight forwarders, Warehouse Operations and Transportation Relevant Industry Knowledge
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Excellent presentation, communication, and organizational skills
Experience with marketing programs and campaigns
Excellent problem-solving skills
Experience with Logistics Cost Analysis, understanding the contents of logistics costs incurred in air/sea transportation, and identifying trends and appropriate market prices.
Experience with finding the optimal route with various transport modes and multimodal transport and setup for transport
Experience in leading a group of team members with effective leadership
Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
Ability to travel up to 30% in US
Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision, and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America will support your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.