Shire Veteran Jobs

Job Information

Robert Half International Customer Service Representative in Pleasant Hill, California

Description

A rapidly growing start up is currently seeking for multiple Customer Service Support Specialists that are BILINGUAL in Spanish! This position will require 2 weeks of training onsite in Pleasant Hill CA, but will then transition to full time remote!

You will be answering phones and dealing with distributors, retailers, but most are independent business owners that are entrepreneurs. You will be taking roughly 40-70 calls a day regarding all kinds of scenarios.

You must be proactive, able to think outside of the box, go above and beyond, and be flexible.

You must have the entrepreneurial mindset

There will be resources given so they want to make sure you utilize them and put your own twist on it.

Quality is more important than quantity.

If you are bilingual in Spanish and have a background in customer service, email your resume to: amber.davey@officeteam.com

Requirements

  • Strong problem solving and analytical skills

  • Experience using Microsoft Office

  • Spanish Language experience required

  • Solid understanding of Call Center Customer Service

  • Ability to interact effectively with internal and external partners and clients/customers

  • Excellent computer skills

  • Positive attitude and an engaging businesslike approach

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Customer service and office administrative skills

  • Excellent oral and written communication skills

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $17.00 - $18.00 / Hourly

Location: Pleasant Hill, CA

Date Posted: September 16, 2020

Employment Type: Temporary

Job Reference: 00470-0011558303

Staffing Area: Office u0026 Administrative

DirectEmployers