JOB REQUIREMENTS: Coach is a global fashion house founded in New York in
1941. Inspired by the vision of Creative Director Stuart Vevers and the
inclusive and courageous spirit of our hometown, we make beautiful
things, crafted to last-for you to be yourself in. Coach is part of the
Tapestry portfolio - a global house of brands committed to stretching
what\'s possible. Sales Associate Role Description-Factory The Sales
Associate role defines the customer\'s experience at Coach. The Sales
Associate creates energy and excitement as it relates to the product and
the brand and builds strong, lasting relationships by providing service
and selling skills that WOW the customer. The Sales Associate delivers
exceptional customer service by treating each customer like a guest in
their own home. Responsible for: Service and Selling Using the 7 Service
Commitments as the foundation for creating the service environment
Greeting and engaging customers with a smile while creating energy and
excitement Introducing yourself to customer/crowd by name in a
comfortable and friendly way Selling to an audience by looking around
and maintaining eye contact with all individuals in the group Soliciting
questions from groups of customers Providing accurate price explanations
Maintaining open body language facing the largest part of the store
Continuously learning brand and product information Communicating
features, benefits, price, & commitment to quality Asking
open/closed-ended lifestyle questions to determine customers\' product
needs Tailoring service and selling approach to the individual needs of
the customer Building the sale based on customers\' needs Protecting the
customer experience and ensuring customer satisfaction Creating customer
loyalty by staging future visits Knowing store and individual
productivity goals Closing the sale and reinforcing the purchase
decision Introducing e-mail campaign and encouraging customers to share
contact information Store Environment Being aware of customer and store
environment, recognizing when to engage and when to break away Working
productively in a team environment Team selling with other associates
Communicating effectively with team and Service Leader,... For full
info follow application link. Tapestry, Inc. is an equal opportunity and
affirmative action employer and we pride ourselves on hiring and
developing the best people. All employment decisions (including
recruitment, hiring, promotion, compensation, transfer, training,
discipline and termination) are based on the applicant\'s or employee\'s
qualifications as they relate to the requirements of the position under
consideration. These decisions are made without regard to age, sex,
sexual orientation, gender identity, genetic characteristics, race,
color, creed, religion, ethnicity, national origin, alienage,
citizenship, disability, marital status, military status, pregnancy, or
any other legally-recognized protected basis prohibited by applicable
law. ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A5B3C0D0C40D434A