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City of Portland Communications Manager (Senior Council Aide) in Portland, Oregon

Communications Manager (Senior Council Aide)

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Communications Manager (Senior Council Aide)

Salary

$100,000.00 Annually

Location

1221 SW 4th Ave, OR

Job Type

At Will

Job Number

2025-00420

Bureau

Council Offices

Opening Date

04/07/2025

Closing Date

4/14/2025 11:59 PM Pacific

  • Description

  • Benefits

  • Questions

The Position

Applications will be reviewed as they are received, and the recruitment closing date may be extended depending on the number of applications received.

About the position

Job Appointment: Full Time, At Will

This position is exempt from Civil Service and is an "At Will" position. It serves at the discretion of the hiring authority, subject to City of Portland Human Resources Administrative Rules and Portland City Charter and Code.

Work Schedule: Monday-Friday, 8 am-5 pm. Work hours will include evenings and weekends as needed.

Work Location: Hybrid. Position will report to City Hall, 1221 SW 4th Ave, Portland, OR 97204 for in person work. Remote work must be performed within Oregon or Washington. For more information, click here (https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee#toc-geographic-work-location) .

Benefits: Please check our benefits tab for an overview of benefit for this position

Language Pay Premium Eligible: This position may be eligible for Language Pay Differential (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview) for qualifying employees.

Union Representation: This position is not represented by a union. Non-represented.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. You must also attach two work samples of previously published work relevant to this position, one writing sample and one social media content. Content could be a press release, a newsletter article, social media posts or any other format you consider relevant.

Position Summary

This position would provide strategic communications to advance and promote Councilor Avalos’s policy priorities, constituent engagement, and her unique vision for effective leadership. The person in this position must understand strategy and be able to react quickly in a fast-paced political environment when communications are needed without advanced notice. Of critical importance is the ability to plan, develop, and execute high quality videos in a timely manner.

As a Communications Manager you will:

  • Develop and lead key messaging to ensure consistency across all communications while aligning with Councilor Avalos' policy priorities.

  • Develop and oversee the social media calendar, maintaining a strategic and consistent posting schedule that supports campaigns and Councilor Avalos’ communication goals.

  • Manage Councilor Avalos’ social media platforms (TikTok, Instagram, Bluesky), creating, curating, filming, editing, and scheduling video and caption content to maximize engagement and outreach. Including managing paid and boosted ads.

  • Manage Councilor Avalos’ website, drafting, developing, and publishing content, infographics, key documents, and event listings to keep information current and engaging.

  • Draft and distribute monthly e-newsletters, ensuring timely delivery and alignment with Councilor Avalos’ priorities and initiatives.

  • Attend pre-planned evening events to capture high-quality photos and videos for promotional and storytelling purposes.

  • Respond and assist during unplanned events including when critical news or emergencies occur after regular business hours to help Councilor Avalos communicate with constituents.

  • Support event planning and execution, assisting with event planning and logistics, communications, promotion, and on-site content capture to enhance visibility.

  • Monitor and analyze digital performance metrics, using insights to refine website, email, and social media strategies for greater impact.

  • Collaborate with internal teams and external partners to ensure communications efforts align with broader initiatives and community engagement strategies.

  • Stay informed on industry trends and best practices to continuously enhance digital engagement and optimize communications strategies.

Have a question?

Contact Information:

Loan Tran Polanco, Recruiter

Bureau of Human Resources

Loan.Tran@portlandoregon.gov

Jamaal Anthony, Recruitment Supervisor

Bureau of Human Resources

Jamaal.Anthony@portlandoregon.gov (Loan.Tran@portlandoregon.gov)

To Qualify

The following minimum qualifications are required for this position:

  • Experience planning and managing a social media content calendar between planned posts and rapid-response content.

  • Experience filming, producing, and editing video content.

  • Experience in developing communication strategies and messaging for crisis situations, with strong writing and verbal communication skills.

  • Experience managing and optimizing website to ensure it is current and user-friendly.

  • Ability to manage multiple communication projects while remaining adaptable to last-minute priorities.

Although not required, you may have one or more of the following:

  • Bilingual Spanish/English skills

The Recruitment Process

STEP 1: Apply online between April 07, 2025 to April 14, 2025

  • Applications will be reviewed as they are received, and the recruitment closing date may be extended depending on the number of applications received.

Required Application Materials:

  • Resume

  • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

  • Attach two work samples of previously published work relevant to this position, one writing sample and one social media content.

  • Content could be a press release, a newsletter article, social media posts or any other format you consider relevant.

  • If your application does not include two work samples for the minimum qualification review, it may be disqualified.

Optional Application Materials:

  • If you wish to request Veteran's Preference, please submit your veteran documents (e.g., DD214-Member 4, VA Benefit Letter) by the recruitment's closing date.

We have recently updated our veteran preference process. Starting March 3rd, 2025 If you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.

If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.

Application Tips:

  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

  • Your résumé should support the details described in your responses to the supplemental questions.

  • How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

  • Do not attach any additional documents. (Any materials not listed in Step 1 as required)

  • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.

  • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.

  • All applications must be submitted via the City's online application process.

  • E-mailed and/or faxed applications will not be accepted.

Step 2: Minimum Qualification Evaluation: Week of April 14, 2025

  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, submission of two work samples listed in Step 1 weighted 100%.

  • Your résumé, responses to the supplemental questions and submission of two work samples listed in Step 1 will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review) for complete information.

  • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of April 21, 2025

  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): April/May 2025

  • Hiring bureau will review and select candidates for an interview

  • Selected candidates for interview should be prepared to share video sample.

Step 5: Offer of Employment: May 2025

Step 6: Start Date: May 2025

  • A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.

Additional Information

Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

  • City of Portland Core Values

  • Recruitment Process - Work Status

  • Equal Employment Opportunity

  • Veteran Preference

  • ADA, Pregnancy, and Religious Accommodations

An Equal Opportunity /Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

  • Health Care (Medical, Vision and Dental)

  • Carrot Fertility

  • Wellness Benefits

  • Life Insurance

  • Long-term disability coverage to eligible employees and their families.

  • Employee Assistance Plan

  • Flexible Spending Accounts

  • Retirement

  • Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

  • Family Medical Leave

  • City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy.

Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay question with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration.

Note: If you are requesting veterans' preference, please be sure to upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all the information listed above?

  • Yes

  • No - If you have any questions, please contact the recruiter on the announcement.

    02

    Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

    03

    The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

  • My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

  • You may release my application; I am waiving confidentiality.

    04

    Do you have experience planning and managing a social media content calendar between planned posts and rapid-response content?

  • Yes

  • No

    05

    Please describe in detail how you plan and manage a social media content calendar to ensure a balance between planned posts and rapid-response content?

    06

    Do you have experience filming, producing, and editing video content?

  • Yes

  • No

    07

    This role requires a high level of proficiency in filming, editing, and producing video content. Please describe your typical video production process, from concept to final product?

    08

    Do you have experience developing communication strategies and messaging for crisis situations, with strong writing and verbal communication skills?

  • Yes

  • No

    09

    This job requires the ability to react quickly to breaking news and unplanned events. Can you describe a time when you had to manage real-time communication during a crisis? What steps did you take?

    10

    Do you have experience managing and optimizing website to ensure it is current and user-friendly?

  • Yes

  • No

    11

    Councilor Avalos’ website serves as a hub for constituents. How would you approach managing and optimizing her website to ensure it remains current and user-friendly?

    12

    Do you have the ability to manage multiple communication projects while remaining adaptable to last-minute priorities?

  • Yes

  • No

    13

    This is a fast-paced political environment. How do you manage multiple communications projects while staying flexible for last-minute priorities?

    14

    Did you attach your two work sample to your application?

  • Yes

  • No

    Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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