$1000 Sign on Bonus Available for External Candidates
Incentive Bonus 2 times a year
18 days of PTO & Closed on Major Holidays
401K Match
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind *Caring. Connecting. Growing together. *
Under the general guidance of the Clinic Administrator, supervises and coordinates staff performance, activities and functions at assigned clinic to ensure the delivery of quality patient service. This position ensures assigned staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective clinic operations. The COC will also provide support to clinic staff in the absence of the Clinic Administrator.
Primary Responsibilities:
Supervises assigned staff to ensure quality patient care, including forms and procedures as required
Monitors clinic workflow and schedule to ensure productivity standards are met
Administers clinic policies and procedures in a consistent and timely manner
Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff
Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
Assists Clinic Administrator to work with senior management and ensure operations and relations are effective
Attends required meetings and participates in committees as requested
Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner
Ensures that offices for new and incoming physicians are ready and equipped
Coordinates staff work activities and serves as resource to medical management staff in various market(s)
Collects clinic performance and quality metrics and produces reports for management
Orders office and medical supplies and ensures sufficient quantities are maintained at all times
Assists the Clinic Administrator in budget preparation and adherence
Coordinates conference calls and assist with preparation for meetings for staff in market
Performs all other related duties as assigned
Required Qualifications:
1 + year of clinic operations or healthcare experience, including one year of supervisory/lead experience
Working knowledge of Microsoft Office applications, including Excel
Computer literacy
Knowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situations
Knowledge of fiscal management and human resource management techniques
Knowledge of office management techniques and practices
Preferred Qualifications:
Current State Vocational Nurse License
Professional healthcare license or certification
Knowledge of Microsoft Office applications, including Excel
Skill in gathering, analyzing, and evaluating data
Skill in written and verbal communication
Ability to exercise initiative, problem solving, decision-making
Ability to establish priorities and coordinate work activities
Good communication and customer service skills
Physical & Mental Requirements:
Ability to lift up to 25 pounds
Ability to push or pull heavy objects using up to 25 pounds of force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.