This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2269195 \
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Post Falls, ID, USA\
Full time\
2024-09-20\
R24_0000027565\
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NAPA is a Parts Store and So much more! We are driven to have the
best people on our team to get the right parts to the right place at the
right time\
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The Role:\
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A Parts Professional provides prompt and courteous service to all
customers over the telephone, in the store, or in the dealer\'s shop.
Looks up the parts application in catalogs or POS system. Processes
orders for customers with a high degree of accuracy, efficiency, and
courtesy. Assists and advises customers on how to best meet their needs,
often dealing with questions and problems of a highly technical nature.
Exhibits a thorough knowledge of products, performance standards,
warranties, sales programs, and operating policies. Serves as a resource
for advice to other store personnel\
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A Day in the life:\
- Implements appropriate sales practices such as greeting customers,
demonstrating product knowledge, and ability to quickly understand
customer\'s needs
- Maintains customer satisfaction by serving all customers, securing
right part, and resolving customer issues
- Demonstrates professional attitude, conduct, and appearance
- Maintains POS computer abilities by learning and applying how to use
catalog and system, practicing asset security/loss prevention
controls, and understanding store\'s pricing methods
- Provides sales support functions by processing salespersons\' stock
orders, reporting overages/shortages/damaged merchandise, and
ensuring the good appearance of store and displays
- Participates in training as needed and required
- Perform all other associated tasks as assigned by management
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What you\'ll need:\
- High School Diploma, or equivalent, required
- Able to establish and maintain good relations with customers by
providing courteous, efficient, and professional service
- Be functionally literate and capable of understanding and
recognizing part numbers and line codes to ensure proper selection
and delivery of parts, including identifying sequences of numbers
and letters accurately and rapidly
- Demonstrate excellent communication and organizational skills
- Enjoy working with people in a fast-paced setting; be competitive,
yet have the ability to work calmly under pressure
- Be ASE Parts Specialist (automotive) certified
- Have a working knowledge of the part of the city the store services
and be able to operate a vehicle equipped with a manual transmission
- Able to work retail hours at any store location as assigned by
management
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And if you have this, even better:\
Capable of operating TAMS point-of-sale system and cataloging
Able to use the adding machine and process cash, check, and credit card
transactions
Visually capable of recognizing and distinguishing letters and numbers
and remembering their sequencing
Able to work on feet (stand and walk) for an entire assigned work shift
Capable of lifting and moving parts and boxes of up to 60 pounds
Able to repeatedly bend or stoop to floor-level shelves and able to
reach upper shelves (ten feet) with use of stool or ladder when
necessary
Able to move engine blocks, core barrels, and other heavy equipment with
moving aids designed to move such items, including hand trucks, barrel
dollies, hydraulic lifts, etc
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PI250169116
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NAPA Auto Parts is an Equal Opportunity Employer and does not
discriminate against any applicants for employment based on their race,
color, religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, age, physical or mental disability, genetic
information, veteran status, uniformed service member status, or any
other status protecte by law.