$3000 SIGN-ON BONUS
Would you like to be part of a focused, dedicated team? Do you want to
work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow your
career and thrive under Wagners reputation for excellence. We offer excellent
benefits and supply you with the tools you need to maximize your potential and
grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8
company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a
company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services
include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac
Critical Illness + Accidental Insurance, ID WatchDog and discounted
employee phone plans.
The Power Systems Field Service Journey Technician works with no direct
supervision in diagnosing, troubleshooting, and repairing generators at
the customers site. The Field Service Journey Technician will perform at
100% of time allotted.
Pay Rate: $36.50 - $41.56 per hour.
Pay is dependent on education and experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities
to perform these essential functions.
Prepares and submits accurate and complete service reports daily
Prepares and completes all related PM inspection forms and generator
packages-startup documents
Effectively communicates with customers, manager and office personnel
verbally and in writing
Correctly informs service clerk, service coordinator or management of
changes in scope of work and charges work to appropriate work order segments.
Advises coordinator when leaving job site if other work is required
Uses SIS (Service Information System) and requests correct parts. Properly
uses Caterpillar resources, laptop, com adapters, and all tooling
associated with job duties
Keeps and maintains all information while on a job and utilizes current field
office processes to retain and track information
Performs work in a safe and professional manner. Keeps truck, all tooling,
customer site and work area clean when departing work area
Actively participates in the Wagner safety culture to include completing job
safety assessments, near miss reporting and all safety training
Communicates effectively with Service Writer, Field Coordinators and Field
Service Managers to ensure problems, nature of repair, and status of
repairs are understood and followed
Promotes corrective repairs and services to customers. All warranty concerns
are discussed with Field Manager before being discussed with customer and is
determined by Caterpillar warranty is applicable
Analyzes customer repair and maintenance requirements on engine and generator
or ATS
Performs work accurately within close proximity of estimated amount,
Customer Service Agreement (CSA), or others with no rework
Stays current with developments in tooling, technologies and systems
Working knowledge of generator control panels, automatic transfer
switches, synchronize and parallel operation, REDCO gauge-EMCP4,
ASCO-MX150, IS
Generator and voltage regulators, brushless SR4-LC, tray-CDVR
In-depth knowledge of Cat gas engines, legacy stoichiometric through
National Service Performance Standard (NSPS) to include air/fuel ratio
control to meet local regulatory requirements, G3300-G3600
Stays current in technical training
Highly proficient using SIS, TMI, Power Net, GERP
Provides direction, training, mentoring and guidance to other technicians
as needed
Required Education and Experience:
High School Diploma or GED
1-3 year administrative/clerical experience
3-5 years customer service experience
3-5 years sales experience
5+ years technical or mechanical experience
3-5 years High voltage/ Low voltage experience
5+ years servicing heavy equipment
Additional Eligibility Requirements:
DOT Health Card
Class D Drivers License
MSHA License
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational,
communication & math skills
Safety & Product Knowledge
Ascending or descending ladders, stairs, etc.
Heavy work that includes carrying, lifting and/or moving objects up to 100
pounds or more
Caterpillar Product Knowledge
Basic Knowledge of Microsoft Word and Outlook
Intermediate Knowledge of DBS/ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment
Work Environment:
Noise: Loud
Environment: Indoors and Outdoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which