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Manulife Investment Operations Specialist in Quezon City, Philippines

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits, strong culture, and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive salary package

  • HMO on the first day with free dependents

  • Retirement benefits

  • Merit Increase

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resource

Work Arrangement: Hybrid

Schedule: Day

People Leader Role : No

Job Summary

Develop and maintain accurate portfolio information for external clients and internal parties. Responsible for efficient reconciliation of investment portfolios and provision of investigative support to related business units and Portfolio Managers. This includes timely and accurate comparison of security position, cash balance and transaction and accrual data with that of external parties. Establish and maintain cordial relationship with various stakeholders including internal and external parties.

Minimum Requirements to Hire:

  • Bachelor's degree in Business Administration, Accounting, Finance, Economics or any related course

  • Two to three-year relevant work experience

  • CPA/CFA designation is an advantage

  • Open to work on a day shift schedule and must be willing to work in U.P. Ayala Land Technohub, Quezon City

  • Amenability to report on Hybrid work set-up and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Minimum Skills to Hire:

  • Experience in securities instruments/settlements and investment process

  • Basic to average MS Office skills

  • Knowledge in third party data platforms such as Bloomberg

  • Strong analytical ability, communication and interpersonal skills.

  • Client-focused with the ability to prioritize responsibilities

  • Influence and negotiate with team and clients in a sophisticated and demanding business environment

  • React quickly and meet tight deadlines maintaining accuracy and thoroughness

  • Demonstrate flexibility and initiative in working with management and clients, adapting change strategies.

Nice to Haves :

  • Exposure to Shared Services or Financial Services environment/industry

On the job you will:

  • Responsible for accurate and timely completion of assigned reconciliations including;

  • Performing manual reconciliation for processes not included in automation

  • Identify and investigate exceptions within established time parameters

  • Escalate and work closely with clients and custodian banks to ensure timely resolution of exceptions

  • Work within existing procedures and processes ensuring clear and concise documentation is created and maintained.

  • Remain familiar with relevant securities industry development specifically those impacting the activities of assigned portfolios and/or internal clients and custodial service providers.

  • Recognize lapses on different workflows and recommend/initiate process improvements/control measures

  • Mentor junior associates by conducting training and preparing/updating conceptual reference materials

  • Provide support to the team as required, to participate in a regular program of industry specific training and interdepartmental cross training to ensure continuity of service.

Our commitment to you:

  • Our mission; to be a part of making Decisions Easier and Lives Better

  • A leadership team dedicated to your growth and success

  • A bold ambition and set of goals to be a leader in driving transformation in our industry

  • Our best. Every day.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Join our global network of industry experts! Apply today.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

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