At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.
JOB DESCRIPTION
Role and Responsibilities
Strategic Regional Vendor Management Initiatives:
Support the Regional Vendor Management Oversight Expansion initiative, which encompasses all critical vendors for Asia WAM, with the objective of integrating the delta into the Vendor Management oversight model.
Support the Asia Ivalua Registration project, which aims to register all significant contracts into the internally-approved contracts repository, Ivalua. Provide guidance to the local MIM teams throughout the various phases of the project.
Facilitate the transition of these projects into ongoing business-as-usual (BAU) work and continue to provide support as needed upon their successful completion.
Support future strategic Regional Vendor Management initiatives.
Provide any necessary ad-hoc project support as needed.
Monthly Balance of Trade and Management Information System (MIS) Reports:
Collect and validate completed templates and other data/information from Asian countries and other sources.
Critically evaluate information gathered from multiple sources and reconcile conflicts to ensure data integrity.
Handle and consolidate collected data to generate comprehensive reports.
Review reports for any deviations from established trends.
Maintain and update/revamp templates as required.
Due Diligence Questionnaire (DDQ) Process:
Collect and evaluate completed questionnaires.
Maintain a record of all reports received during the due diligence process.
Collaborate and fulfill requests from Procurement and Vendor Risk Management teams.
Maintain and update/revamp the due diligence questionnaire as required.
Vendor Service Reviews and Escalations:
Review service provider fee billing using reasonability checks and benchmarks.
Track and monitor service provider KPI to identify month-to-month differences.
Collect and evaluate SOC/ISAE Reports (Asia).
Track and monitor Incident Reports.
Review Failed Trades and follow-up with external service providers as needed.
Records Management:
Ad-hoc Projects and Tasks:
Fulfill requests from the Function Lead to support the MIM HK and Regional Vendor Management functions.
Fulfill requests from the GWAM Vendor Management team (formerly Global Custodian Management), Third-Party Risk Management (TPRM), and other global teams requiring Vendor Management assistance.
Identify gaps and inefficiencies in workflows within the Vendor Management team, and recommend or initiate process improvements and control measures.
Liaise with internal or external contacts as needed to gather data and information.
Create and update documentation, including procedure manuals and BPMN diagrams.
Stay updated with relevant developments in the securities industry and market-specific best practices.
Provide ad-hoc operational support as required by the Business Unit or senior management.
Qualifications
A minimum of 5 years of experience in the Financial Services industry.
Experience in supporting medium to large-scale projects.
Bachelor's degree in Accountancy, Banking and Finance, Financial Management, or a related business field.
Background in Vendor Management, Operations, Finance, or Risk and Control-related functions; Legal, Compliance, Contract Remediations, and Due Diligence experience is a plus.
Experience in engaging cross-functional teams and managing stakeholders across different regions.
General knowledge of financial markets and the asset management industry.
Strong communication and interpersonal skills.
Proficient in relationship management.
Intermediate proficiency in the MS Office suite, including Outlook, Teams, Word, and PowerPoint.
Intermediate proficiency in MS Excel, including logical formulas and pivot tables.
Experience in process documentation; familiarity with BPMN and Microsoft Visio is advantageous.
Knowledge of VBA/Macro is a plus.
Knowledge of regulatory requirements and compliance in the financial services industry is a plus.
Attributes
Proven ability to drive and support initiatives and achieve results.
Strong analytical and problem-solving skills.
Adaptability to work in ambiguous environments and manage workloads with aggressive timelines.
Meticulous attention to detail and a proactive approach.
Strong organizational skills.
Strong multi-tasking abilities to manage multiple competing tasks and priorities.
Ability to clearly articulate ideas and suggest changes.
Willingness to challenge the norm and suggest improvements to established processes, approaches, or project phases/elements.
Strategic thinking and the ability to align vendor management initiatives with organizational goals.
Proactive approach to identifying and mitigating risks associated with vendor management.
Strong interpersonal skills, with the ability to work effectively across cultures and engage with senior-level stakeholders.
High level of emotional intelligence to navigate complex interpersonal dynamics.
Readiness in providing and receiving constructive feedback.
Ability to work independently and collaboratively.
Integrity in reporting issues and errors in a timely manner.
Constant desire to learn and improve.
Flexibility regarding overtime.
Commitment to continuous learning and staying updated with industry trends and best practice
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice
Acerca de John Hancock y Manulife
Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
Semana de Trabajo Comprimida
Híbrido