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Job Title: Compensation Helpdesk/Accounting Analyst - SPE Level
Responsibilities:
Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment
Perform participant audit in Callidus to ensure Participant Data matches Workday accurately
Participate in UAT during the year to ensure systems are configured based on Sales Credit rules
Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests
Troubleshoot, escalate and respond to support requests within
Calculate the attainment at the end of every quarter and submit it to payroll
Minimum Qualifications (MQs)
At least 2 years in college, no backsubject/dropped subject
At least 2 years experience in Sales compensation administration, particularly with hands-on experience on comp tools (Anaplan, Callidus/SAP, OIC, Xactly, Salesforce)
Experience creating SQL scripts to extract quantitative data
Experience with CRM tools and case management
Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting , HR Shared Services with Comp & Benefit background from a Captive unit
Open to work in 24 * 7 shifts & on call rotation