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JOB REQUIREMENTS: Technical Support Specialist - Precision Farming Location US-Remote US \| US-PA-New Holland \| US-KS-Wichita \| US-ND-Fargo \| US-IL-Goodfield \| US-WI-Racine ID 2024-25790 Category Support Position Type Full-time Overview CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial\'s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction. The Technical Support Specialist - Precision Farming provides precision and digital system technical support to CNH Dealers, and employees. You will be a team member within the North American Product Support organization. These Teams have three primary roles within the broader Dealer & Customer Support organization: Provide expert technical advice to dealership personnel and CNH Industrial Field Service people; help improve reliability and serviceability of CNH Industrial products; author and maintain service information and solutions into internal knowledge database for Dealers to reference. This position could be fully remote or hybrid based at any of our existing CNH locations. Responsibilities Answer general inquires related to setup and operation of Precision Aftermarket Solutions Build solutions and troubleshoot technical concerns on products and systems using electronic test equipment and the interpretation of fault codes Apply procedures and settings related to equipment repairs, preventive maintenance, as well as hydraulic, electrical and application performance Adopt the practice of delivering a positive customer / dealer experience by closely working with technical support teams, field sales managers and regional service managers on urgent issue. Engage with the right people to troubleshoot the problems to quickly answer technical questions from CNHI dealers, customers, or from CNH field service personnel using personal knowledge, experience, and available reference sources Build and maintain Technical Documents and Knowledge Articles for the use of... For full info follow application link. CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal \"EEO is the Law\" poster and its supplement at https://www.dol.gov/agencies/ofccp/posters. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2CAA0C4D5D5B4B95 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.