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Medicom Description (Only on the main Careers Page)
MEDICOM
Medicom is a leading enterprise imaging software company that solves longstanding
interoperability challenges for clinicians, staff, patients, and researchers. Its core platform, Connect,
supports diverse enterprise imaging interoperability use cases. These include access to prior and
unread imaging studies, point-of-care workflows, patient access to images, orders and results
workflows for teleradiology, telestroke and trauma, and cross-institution sharing of digital imaging.
Medicom\'s Network is adopted by over 1,000 US healthcare institutions and backed by leading
venture capital firms, such as UPMC Enterprises. Data and insights from the Medicom Connect
network drive Medicom\'s Intellect offering, which helps clinicians and researchers advance patient
care and develop new therapies.
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Individual Job Req
Position: Customer Success Specialist
Medicom is looking for a highly motivated Customer Success Specialist to expand our network
and engage with healthcare organizations. This role is essential in connecting potential users to
Medicoms platform by guiding them through our unique, non-revenue sales cycle. The CSP will
collaborate closely with Support, Implementation, and Sales teams to ensure a smooth
onboarding experience.
Responsibilities
? Educate potential users on the value of Medicoms platform.
? Conduct outreach via phone, email, and other channels to establish relationships with
healthcare organizations.
? Manage a high volume of connections and track engagement using CRM tools.
? Identify new business opportunities by researching market trends and understanding
customer needs.
? Collaborate with cross-functional teams (Support, Implementation, and Sales) to optimize
lead conversion.
? Stay up to date on Medicoms products, services, and industry trends to effectively
communicate value propositions.
<https://www.linkedin.com/company/medicom-technologies-inc./jobs/?viewAsMember=true>
Qualifications
? Bachelors degree in a related field.
? 1-3 years of experience in outbound sales, business development, or customer engagement
within the technology or healthcare industry.
? Excellent written and verbal communication skills with the ability to engage healthcare
professionals effectively.
? Highly organized, self-motivated, and eager to grow within a fast-paced environment.
? Experience with CRM tools (e.g., Salesforce, HubSpot) is a plus.
? A strong interest in healthcare technology and sales.
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