Shire Veteran Jobs

Provide expert advice for developing, managing, and scaling applications built with the Red Hat AMQ (ActiveMQ and ActiveMQ Artemis), Red Hat AMQ Streams (Apache Kafka), Red Hat Fuse, Red Hat Openshift, Red Hat Interconnect, Red Hat Service Registry, Red Hat Debezium, Red Hat Camel and Red Hat Enterprise Application Platform.

*Telecommuting role to be performed anywhere in the U.S.

What You Will Do:

• Produce well-researched, accurate, and prompt responses to developer-level technical issues, and analyze, troubleshoot, and reproduce problems.

• Share knowledge with client’s customers by using developer-level experience to analyze or debug Java application issues at the language-level, such as code development, code review, and stack traces, own issues and provide outstanding customer service experience.

• Develop test cases, patches for Red Hat’s software offerings, and examples to resolve customer issues.

• Work together with the product engineer team to improve and fix bugs of the company solution portfolio.

• Continuous upskill cutting-edge technologies, including those with whom CND products overlap frequently, such as Quarkus, Openshift Container Platform, Red Hat Linux, LDAP, Public Key Infrastructure (PKI), Java Virtual Machine and Jakarta Enterprise Edition.

• Collaborate across multiple teams outside Support Delivery on initiatives which are aimed to improve product-customer-process-associate experience and deliver positive outcome.

What You Will Bring:

• Bachelor’s degree (U.S. or foreign equivalent) in Computer Science or related field and ten (10) years of experience in the job offered or related role.

• Must have four (4) years of experience with Linux;

• Must have four (4) years of experience with the Red Hat Openshift Container Platform;

• Must have four (4) years of experience with AMQ;

• Must have four (4) years of experience with Red Hat Interconnect;

• Must have four (4) years of experience with Red Hat Fuse;

• Must have four (4) years of experience with Apache Camel;

• Must have four (4) years of experience with Red Hat JBoss Enterprise Application Platform;

• Must have four (4) years of experience with Java Development;

• Must have four (4) years of experience with LDAP;

• Must have four (4) years of experience with PKI;

• Must have four (4) years of experience with Jakarta Enterprise Edition;

• Must have four (4) years of experience with Java Virtual Machine;

• Must have four (4) years of experience with reading and writing code;

• Must have four (4) years of experience with solutions available for coding tests, new automations, and their advantages and disadvantages;

• Must have four (4) years of experience with leading and coordinating support and troubleshooting activities in production environment across multiple parties;

• Must have four (4) years of experience with representing company on technical calls or onsite visits within customer organization;

• Must have four (4) years of experience with leading and coaching junior team members to build their technical understanding;

• Must have two (2) years of experience with AMQ streams.

#LI-DNI

The salary range for this position is $151,986 - $207,530. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.