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CBRE Contract Support - Facilities Coordinator in Red Bank, New Jersey

Contract Support - Facilities Coordinator

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Building Management, Facilities Management, Property Management


Red Bank - new Jersey - United States of America, Toms River - New Jersey - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the role:

In this role, you'll provide the client and the contract customer service and comprehensive administrative services. To be successful in the role, the Contract Support professional must understand the contract scope. Should understand internal and client procedures, processes, and systems; and must operate those to the required standards. Serve as a systems champion to ensure accurate and high-quality, high-touch, managing reports; sharing standard processes and innovations; and maintaining billing, handling debt and revenue management to ensure performance within contractual terms.

What you’ll do:

Build and review management reports, such as: profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools.

Coordinate the billing application, margin calculations, invoicing and client submission. Also, coordinate the raising of Purchase Orders (POs) for vendor submission.

Support management’s efforts to implement cost-saving opportunities, ensuring customer and GWS financial savings targets are improved.

Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And support the preparation and delivery of said review and Business Unit Review materials.

Builds work orders and assigns work orders to multiple technicians, subcontractors, and vendors. Communicates work orders to technicians and assists management in resolving problems.

Maintain any/all activities that will provide outstanding client and vendor relationships, ensuring success in: improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and/or other systems, a compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting the coordination of sub-contractor files and statutory compliance.

What you’ll need:

To perform this job effectively, an individual must be able to perform each crucial duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions or similar background, preferred.

Experience with CMMS systems (ServiceInsight, Service Channel). CMMS Planning, Scheduling and MRO management experience required.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors.


Join our team! By joining CBRE, you'll have the support and resources of a global firm where an ambitious mind-set is supported. You will also be eligible for outstanding health, dental, vision, and matching 401k benefits. We also offer adoption assistance, paid parental leave, and much more!

At CBRE, we believe we possess an encouraging environment where integrity, service and excellence crafts our approach to every opportunity!

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)