Norco is currently seeking an individual to fill our Combination Store
Customer Service Representative position. The Combination Store Customer
Service Representative is responsible for serving walk-in customers and
phone-in customers. Other responsibilities include, but are not limited
to: Greet customers in a professional and enthusiastic way Answer
telephone calls promptly Demonstrate in-depth knowledge of products,
placement, availability, price and use Sell welding and safety products
and services to customer Fit and sell medical products and services to
customers Continue education on industry billing criteria as it relates
to specific customer insurance requirements Initiate and complete new
patient referral information files and assist in setting up new accounts
where applicable Issue product sales quotes to customers Track
customer\'s order in the computer and be able to interpret where order
is in the delivery process Perform other tasks as assigned or necessary
Qualifications: Medical homecare experience is a plus Good typing and
10-key skills Working knowledge of home medical products, placement,
availability and pricing Working knowledge of welding, gases and
supplies Ability to frequently lift up to 50 lbs Ability to occasionally
lift and/or carry objects weighing up to 100 lbs Ability to sit, stand
and walk for extended periods of time Ability to accurately enter data
into computer and acquire a working knowledge or any software
applications necessary to the position Company Description: Founded in
1948, Norco is headquartered in Boise, Idaho and has more than 70
branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and
Wyoming. As a family and employee owned company we operate the nation\'s
largest independent gas manufacturer/distributor of welding, safety,
medical equipment and supplies. Norco is proud to be among the thousands
of privately-owned businesses nationwide that offer their employees a
meaningful stake in the business through employee stock ownership
(ESOP). At Norco we share a common mission: \"Serving You Better.\"
Treating customers, suppliers and each other with respect and dignity is
our top priority. We work hard every day to serve others and create rich
lives for our employees, their families, and the communities where we
work and live.