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Job Description Summary
The role of a Clinical Education Specialist is primarily to deliver and co-ordinate training on GE Healthcare’s CT products. This training is mainly delivered at a hospital site but also through phone and digital methods. The Clinical Education Specialist owns support within the CT install base. Delivery of classroom training is also expected as part of this role.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
Provide onsite clinical applications training to clinical teams using our products.
Co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager.
Conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE equipment’s, maximising image quality and productivity.
Maintaining great after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
Promote unique differentiators based on customer's clinical needs, competition, values and benefits sought.
Continuously develop and improve a network of key opinion leaders within the assigned territory.
Support Trade show/Workshops/show sites/Customer visits.
Support the deployment of digital tools and embrace the digital transformation of clinical education
Document trainings, site visit’s and Customer interactions as per the local protocol.
Deliver customer presentations at Classroom Education days and user intimacy events
Qualifications/Requirements:
Qualified radiographer with experience working clinically within CT in Hospitals.
Excellent interpersonal skills including, team working skills and good communication skills.
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
Team oriented with a customer satisfaction mindset.
Willingness to be flexible/adapt to changing work environments.
Ability to travel and be at customer sites 70 to 80% of the working time (annual average).
Desired Characteristics:
Experience teaching CT to Radiographers/Radiologists
Post-graduate qualification in CT
Knowledge of GE’s or competitor’s CT products
Previous experience as an Application Specialist
Basic computer skills (e.g. Word, Excel, Powerpoint
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No