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Job Description Summary
The role of a Clinical Education Specialist is primarily to deliver and co-ordinate training on GE Healthcare’s MRI products. This training is mainly delivered at a hospital site but also through phone and digital methods. The Clinical Education Specialist owns support within the MRI install base. Delivery of classroom training is also expected as part of this role.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
Provide onsite clinical applications training on the MRI portfolio
Assist customers set up Cardiac MRI services and train the end users
Co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager.
Conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE equipment’s, maximising image quality and productivity.
Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
Promote unique differentiators in Cardiac based on customer's clinical needs, competition, values and benefits sought.
Continuously develop and improve a network of key opinion leaders with main focus on CMR
Support Trade show/Workshops/show sites/Customer visits.
Support the deployment of digital tools and embrace the digital transformation of clinical education
Document trainings, site visit’s and Customer interactions as per the local protocol.
Deliver customer presentations at Classroom Education days and user intimacy events
Qualifications/Requirements:
Qualified radiographer with experience working clinically within MRI in a UK&I Hospital.
Experience with Cardiac MRI, ideally with GE equipment
Excellent interpersonal skills including, team working skills and good communication skills.
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
Team oriented with a customer satisfaction mindset.
Willingness to be flexible/adapt to changing work environments.
Ability to travel and be at customer sites 70 to 80% of the working time (annual average).
Desired Characteristics:
Experience teaching MRI to Radiographers/Radiologists
Post-graduate qualification in MRI
Knowledge of GE’s or competitor’s MRI products
Previous experience as an Application Specialist
Basic computer skills (e.g. Word, Excel, Powerpoint)
nclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviors
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No