Description
Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence is calling a Senior Claims Insurance Manager - Medical Professional Liability Claims Handler who will:
Be responsible for medical professional liability claims and complex general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility
Analyze insurance policy documents to address coverage
Work with defense attorneys specializing in defense of medical negligence claims
Be responsible for writing insurance policy coverage letters
Be responsible for investigating, evaluating and managing professional and other liability claims against the organization
Maintain up-to-date and accurate claim files, including summaries, action plans, and claims status in the claims data management software
Communicate directly with patients, claimants, witnesses and families
Coordinate with facility leadership, risk managers, defense counsel, and others
Monitor and advise on disclosure and early resolution opportunities
Ensure compliance with relevant claims reporting procedures and required regulations
Provide feedback and recommendations, evaluations, litigation trends, department policies and procedures, system-wide claims and litigation processes, and appropriate System risk management issues
Have direct responsibility to foster teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists
This role is considered to be a remote position and can be worked from the majority of States within the United States.
Please note Providence cannot hire within the following States:
Colorado
Hawaii
Massachusetts
New York
Ohio
Pennsylvania
Required qualifications for this position include:
Bachelor's Degree in Business Administration, Finance, or another related discipline -OR- a combination of equivalent education and experience
7+ years relevant general and professional liability claims processing or management experience
5+ years direct supervisory or management experience
Preferred qualifications for this position include:
Experience handling Medical Negligence Professional Liability Claims
Experience handling Complex General Liability Claims
Experience Investigating, evaluating and negotiating medical negligence claims
Experience working with defense attorneys specializing in defense of medical negligence claims
Experience analyzing medical professional and general liability insurance policy documents and addressing coverage
Experience writing medical professional and general liability insurance policy coverage letters
STARS / Riskonnect or similar claims management software experience
Certified Professional Healthcare Risk Management (CPHRM)
Salary Range by Location:
WA: (Puget Sound, Vancouver), OR: (Portland), AK: (Anchorage):
Min: $51.16
Max: $82.36
OR: (Salem, Hood River, Medford, Seaside):
Min: $47.70
Max: $76.78
E-WA: (Richland, Spokane, Walla Walla):
Min: $45.53
Max: $73.29
NorCal (Napa, Sonoma):
Min: $59.84
Max: $96.32
SoCal, NorCal (Humboldt), AK: (Kodiak, Seward, Valdez), NV:
Min: $53.33
Max: $85.85
MT:
Min: $41.19
Max: $66.31
TX, NM:
Min: $39.02
Max: $62.82
Why Join Providence?
Our best-in-class benefits are uniquely designed to suppor