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Description We are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX Providence is seeking a Supervisor Clinical Informatics: The Supervisor will possess a combination of technical, clinical, and business skill sets. The Supervisor is accountable for the assessment, identification, consultation, and coordination of enterprise-wide needs as it pertains to Clinical Informatics functions. The supervisor is also accountable for coordinating the team and its support needs as it relates to business operations, as well as the utilization of clinical information systems. The supervisor is responsible for the day-to-day activities of his/her direct reports and compliments the vision and direction in place by the department manager for extended support in the department's optimization, operations, and deployment pillars. Furthermore, this position is designed to participate in vision-casting, and the implementation of future team functions in an expanding and changing business environment. In this position you will have the following responsibilities: Strategic: Supervises projects with operational importance for the Clinical Informatics Team. Participates in committees with cross-functional teams within Information Services and throughout the system. Provides input to Manager on operational strategies for Information Services, including support, education, and communications. Responsible for staff development and performance of Clinical Informatics staff. Management: Under direction of the Manager the Supervisor will assist with hiring, training, and developing staff to ensure the department has both the technical and organizational skills to effectively maintain operations and support as measured by meeting the established service levels. Provides troubleshooting assistance to leads and non-leads when necessary. Monitors work volumes and coordinates team. Manages team schedule. Provides input for employee performance appraisals. Provides leadership in staff development and team building. Leads team in development and maintenance of standards, procedures and performance requirements. Ability to collect and process monthly audits and report findings to Manager. Conducts and oversees evaluations and establishes performance goals of the staff; resolves disciplinary problems, grievances, and other sensitive personnel matters. Build and strengthen the team by understanding and supporting priorities for Information Services and operational business plans. Supervises the team and provides the Manager with consultations regarding workplace challenges and challenging employee situations. Partners with ministry leaders and acts as a liaison, problem solver, and facilitator for the impact that information systems have on the delivery of patient care and customer support. Operational: Evaluates and recommends optimizations to processes; offers suggestions for new approaches to enhance customer and team satisfaction. Audits and enforces adherence to standard processes. Provides positive and supportive work environment and leadership using the goals and objectives of Information Services and Providence Saint Joseph Health. Supports enhancing employees' expertise to maintain/develop knowledge, skills, abilities, and attitudes which promote excellence and productive team-oriented performance. Promotes and encourages positive team problem solving to empower employees to act effectively to cause change. Escalates critical issues, problems or delays in production, projects or any other issues that has an impact on the customer. Partners with clinical informatics to facilitate education for clinicians on application features and procedures. Supervision: Responsible for