Job #:R-00132195
Location:Baltimore, MD
Category:Software Development
Schedule (FT/PT):Full Time
Travel Required:No
Shift:Day
Remote Type:Hybrid Remote
Clearance:Public Trust
Referral Bonus Amount:$3,000
Group:Digital Modernizatio
Leidos Civilian Health Solutions Group in Windsor Mill, MD in support of the End User Centric IT Support (ECIS) Contract for Centers for Medicare and Medicaid Services (CMS) is looking to improve and advance the organization. Our program is focused on the delivery of end-user centric IT technology solution to our customer CMS where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT integrations, concepts, and designs across the CMS enterprise and integrate end-user computing devices, conference room technology, infrastructure hardware and software, and user applications into a streamlined and seamless experience across the CMS user base. We foster a positive end-user experience while ensuring protection of the data.
As Sr. ServiceNow Developer you will perform configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.
Primary Responsibilities
Under the direction of the Development and Engineering Lead, Product Manager, Program Manager and Deputy Program Manager, you will be responsible, to include, but not limited to:
Develop custom workflows utilizing modern web technologies.
Configure out of the box workflows and create/maintain custom workflows.
Integrate ServiceNow applications with 3rd party partners.
Rapidly prototype new solutions.
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