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Robert Half International Help Desk Analyst in Riverside, California

Description

Robert Half is currently seeking a Help Desk Analyst for a client located in Riverside, CA. Help Desk Analyst will troubleshoot end user issues: this includes, but is not limited to receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate to maintain service level expectations! Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give direct help via remote access tools!

**We are looking to present candidates immediately and this Help Desk Analyst position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Requirements

Help Desk Analyst Requirements:

• At least 2-3 years of experience with desktop operating systems, including Microsoft Windows

• Knowledge of basic computer hardware, including desktop and laptop computers, tablets, and smartphones - experience with Microsoft Office and other common applications

• Ability to conduct research into a wide range of computing issues as required bull Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning

• Ability to absorb and retain information quickly bull Exceptional customer service orientation

• Experience working in a team-oriented, collaborative environment

• Ability to present ideas in user-friendly language

• Good written and oral communication skills bull Keen attention to detail

• Proven analytical and problem-solving abilities

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Strong documentation skills

**We are looking to present candidates immediately and this Help Desk Analyst position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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