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Description We are offering a contract to hire employment opportunity for an Administrative Assistant role in Rochester, New York. The role involves providing administrative support in a telecommunications industry setting, where the primary job functions include answering phone calls, greeting visitors, and providing excellent customer service.
Responsibilities:
• Act as the first point of contact for visitors, ensuring a welcoming environment
• Efficiently handle all incoming calls, directing them to the appropriate person or department
• Promptly respond to inquiries and provide exceptional customer service to both internal and external stakeholders
• Manage the reception of, review, and distribution of incoming mail in accordance with established procedures
• Maintain and update various office files, offering general office filing support as necessary
• Responsible for ordering and maintaining inventory of office and kitchen supplies
• Assist other administrative staff in managing overflow work, including tasks such as word processing, data entry, and internet research tasks
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to perform various administrative tasks
• Answering inbound calls and managing email correspondence
• Schedule appointments and meetings as needed. Requirements • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
• Ability to manage inbound and outbound calls efficiently
• Proven customer service skills and experience
• Demonstrated ability in data entry tasks
• Experience in email correspondence and written communication
• Capability to schedule appointments and manage calendars effectively
• Ability to handle administrative tasks and perform under pressure
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Excellent problem-solving skills and ability to make decisions
• Good time management skills and ability to prioritize tasks
• Professional attitude and ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to learn new software and technologies quickly.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .