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Blue Cross and Blue Shield of Illinois, Montana, N Community Health Coordinator - Rockford, IL in Rockford, Illinois


BASIC FUNCTION: This position is responsible for contacting members and community partners in assigned areas via face to face, email or telephone and is responsible for performing ongoing functions to support the Government Programs Division, including assessments and care planning for members with minimal needs. Responsible for contacting identified members to inform and educate them on health care programs, responding to inquiries from members, and supporting the clinicians in the Physical and Behavioral Health Management department with their provider and member activities. This position is also responsible for developing relationships with community partners, working with community leaders and contributing to the design of community health outreach programs. Also assists as needed in identifying local social service resources for members. JOB REQUIREMENTS: * Bachelor Degree OR 4 years of health care, social services or community advocacy experience. * Knowledge of medical terminology. * Experience coordinating member related needs, providing assistance to members, and analyzing member needs. * PC proficiency including Microsoft Office applications. * Customer service skills. * Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical and BH issues.

PREFERRED JOB REQUIREMENTS: * Bachelor degree in Social Work. * Community Health Worker (CHW) certification from HCSC approved collegeLI POSTCA

Location: IL - Rockford

Activation Date: Thursday, October 14, 2021

Expiration Date: Saturday, November 6, 2021

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