At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Type:
Full-time
Essential responsibilities will include:
Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Maintain and submit monthly mileage log forms.
Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what is need to correct.
Participate in company provided training opportunities on latest industry technologies.
Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
Skills:
Five to seven years of experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
Excellent customer service skills with desire to exceed customer expectations.
Ability to work independently in a timely manner, making sure job is done correctly the first time.
Other Requirements:
Well groomed, neat appearance
Valid driver's license and clean driving record
Valid social security number
Must be able to pass drug test(s) as required by company
Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.
Observe all company procedures and safety rules
Maintain accurate time records and send to payroll when required
Work as part of our team to ensure customer satisfaction