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Cabela's Gun Counter Team Lead in Rogers, Arkansas
POSITION SUMMARY :
The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business.
This includes three phases of business: buying, selling, and firearms customer service.
This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
The Team Lead focuses on creating a fair-trade environment focusing on a customer-satisfaction selling culture. Thus, reaching monthly sales goals in order to achieve maximum profit through buying, selling, and trading pre-owned firearms.
Evaluate and appraise used firearms exhibiting knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge. The Team Leader is in control of used firearm inventory and must obtain the highest % margin based on negotiated acquisition. 25%
Initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer. 15%
Maintain inventory through daily buying and cultivating leads for potential buying of gun collections outside of the store, along with awareness of local auctions, estate sales, and any other avenue of supply. 10%
Complying with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer
Conduct monthly ATF compliance audits and company required audits. 5%
Merchandising of used firearms being proactive in the arrangement of merchandise. 5%
Partner with Internet Specialist recommending to post those firearms that will achieve the highest potential margin and sell quickly. 10%
Interact and communicate with Regional Gun Library Managers and the corporate used firearm merchandising team. 10%
Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates and changes, negotiation skills, providing resources to properly identify used firearm values, and other educational aspects of the used firearm business. 5%
Participate in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques. 5%
Provide highest quality customer service 10%
On the sales floor and assisting with customer phone calls
Developing relationships with customers in answering questions about their firearm, quoting a price for their firearm or a retail price of firearms.
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
ALL OTHER DUTIES AS ASSIGNED
Minimum Degree Required : High School Diploma or equivalent experience
Experience : 2-4 years experience
KNOWLEDGE, SKILLS AND ABILITY:
Must be 21 years of age
Safely handle firearms
Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
Good understanding of retail and a knowledge of computers
Background in current firearms models
Able to appraise and know the marketable value of used firearms
Must have a great work ethic and ability to multi task
TRAVEL REQUIREMENTS: Local travel to purchase used firearms out of store 5 %
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information or any other basis protected by applicable federal, state or local law.
About Bass Pro Shops
Bass Pro Shops at http://www.basspro.com/ is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s at http://www.cabelas.com/ to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group at http://www.whiterivermg.com/ , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge at http://www.bigcedar.com/ , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”