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The role of a Retail Specialist involves various responsibilities related to customer service, sales, and store operations. This is a maternity cover. Here are the key duties typically associated with this position:
Complete Retail Sales :
Assist customers in purchasing items.
Help customers find specific products.
Process payments, including making change and applying discounts.
Handle special orders for out-of-stock or specialty items.
Respond to Customer Questions :
Answer inquiries about products, stock availability, and promotions.
Familiarize yourself with store policies and offerings.
Arrange Displays :
Create visually appealing displays and merchandise items.
Organize seasonal and holiday displays.
Ensure correct pricing before placing items on shelves.
Maintain Stock and Inventory Records :
Restock items and keep inventory records.
Conduct periodic inspections to compare inventory levels with internal records.
Collaborate with Others :
Work closely with other retail staff.
Coordinate with vendors and suppliers for timely product delivery.
Analyze Sales Data :
Generate sales reports and identify trends.
Evaluate the return on investment (ROI) of major initiatives.
Communication and Problem-Solving :
Communicate clearly with customers and colleagues.
Use critical thinking to address challenges and achieve objectives.
Education and Skills :
A degree in STEAM or business administration is preferable.
Strong analytical skills to convert data into actionable insights.
Familiarity with financial concepts (P&L, balance sheets).
Effective communication and relationship-building abilities.
Initiative, commitment, and teamwork in a fast-paced environment.
Proficiency in spoken and written English.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com