At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
The role
Ensure the daily operational coordination of client nominations in Commodities in the Netherlands. The primary focus is to serve our clients in the best way possible, to manage the client relation and to secure and optimize the margin on our services.
Act as intermediary between clients within the different product groups and supports, coaches and motivates other Client Coordinators.
What will you do
Responsible for delivering retention and growth targets for large clients within current client & service portfolio
Contract management: understand the contract with our clients and manage the requirements and agreed conditions
Measure client satisfaction and identify and follow up on opportunities for improvement
Deliver professional and reliable reporting towards our customers together with the team
Ensure timely and proper invoicing and work together with finance to ensure payment of invoices within the agreed timeframes together with the team
Support tenders and pricing projects
Performs on-call duties in a shift system with the team members for client related matters outside of office hours
Skills & Competences
At least MBO working and thinking level, preferably HBO level (Bachelor’s degree)
At least 2 years of relevant working experience: commercial customer service, relationship management, achievement of commercial objectives
Knowledge of technical terms in both local and English language in writing and spoken
Excellent communication and good stakeholder management skills
Capable of using self-reflection to improve personal and team performance
What do we offer
A salary that matches your responsibilities and experience
Holiday allowance of 8% of your gross annual salary
13th month
Mobile phone and laptop
Good work-life balance, possibility to work partly from home
25 vacation days per year (based on a 40-hour working week)
Defined contribution pension scheme
Group health insurance
Do you have questions about the role?
Please contact our Corporate Recruiter, Luc Warnier at luc.warnier@bureauveritas.com.
>>VISA related sponsorships are not considered for this position. Please do not apply if this applies to you<<