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Cisco Technical Consulting Engineer - SD-WAN in RTP, North Carolina
Why You'll Love Cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. What You'll Do As an SD-WAN engineer, you will collaborate with talented, dynamic, passionate, and diverse team members who support the high-end Cisco customers to resolve highly complex technical issues within SD-WAN solutions. You will provide technical support to high-profile Cisco customers. Working with state of the art technologies and solutions will also be part of your job. SD-WAN CSEs are trusted advisors to Cisco customers. They directly impact the Customer Dedication with Cisco which reflects Cisco's success as a business leader. Who You'll Work With You will work with a tight-knit, highly skilled team that demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Our engineers are passionate about what they do and go above and beyond to assist not just the customer, but also their teammates and peers. "Work hard, play harder" is the motto of the team. The team is a good mix of engineers with varying years of experience (from 3 years all the way to 12 years) in Cisco technologies and solutions, and each-and-every-one of them bring phenomenal value to the table. Our team has global presence located in US, Brussels, Mexico and India centers. Who You Are You enjoy troubleshooting issues for Enterprise and Service Provider (SP) customers. You also have experience deploying and troubleshooting PnP (plug and play), APIC-EM (Application Policy Infrastructure Controller Enterprise Module) or similar NMS (Network Management System). Network design and/or deployment experience is also a big plus. Minimum qualifications * You own a Bachelors in a technical field (CS/EE preferred) or equivalent plus 5 years related experience * You have a Cisco Security/ Routing & Switching/Data Center background * Routing Protocols (BGP/OSPF) * You have at least 3+ years of Customer Support Experience * You are certified in Cisco technologies * You are knowledgeable in Linux, Virtualization, VPN or Security technologies. * Understanding of Cloud technologies such as AWS, AZURE * Basic Understanding of IPSec, TLS and DTLS * WAN Architecture. Desired qualifications * You possess a CCIE (Wireless / Routing & Switching / Service Provider) * You have knowledge and experience in Protocols : VRRP and TCP * You're experienced with Viptela * You have Data Base fundamentals (Neo4j, Orient DB) * You have experience in the following platforms : Variants of ISR routers, vEdge, cEdge,vManage, and Catalyst family Why Cisco At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. * We connect everything - people, process, data and things - and we use those connections to change our world for the better. * We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices. * We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.