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Job Description Summary
GE’s Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
Job Description
The UK Spare Parts Proposal Specialist is responsible for the Inquiry to Order (ITO) process: manage requests and inquiries related to spare parts and repairs quotes including return requests. Role also requires being flexible to manage orders through to delivery.
In this role you will focus on:
Receiving and logging RFQs from customers.
Managing the entire parts & repairs quotation process (RFQs, quotations, pricing, reviewing and validating purchase orders).
Identifying parts and quoting customers using standard and internal pricing tools.
Liaising with stakeholders (Sourcing, Parts Definition) for timely quotes.
Converting quotes to orders and maintaining accurate quote data in SFDC.
Resolving customer issues, managing parts availability, and confirming delivery dates.
Upholding local/GE policies: pre-quote checks (Nuclear, Finance, Sanctions), pricing compliance, hazardous material shipping regulations, export/import controls.
Being flexible to provide back-to-back cover for managing and fulfilling Orders, principally related to Repairs (ensuring on-time parts delivery, supporting SAP projects, managing financial forecasting, generating advice notes, managing deliveries/collections based on incoterms, assisting with picking / packing / kitting / labelling goods, raising invoices and following up on unpaid invoices).
Maintaining a clean and organized workspace (5S housekeeping, Clear Desk Policy).
Observing and maintaining Environmental Health & Safety requirements.
We are looking for a committed and professional individual with:
GCSE (or equivalent) in English/Mathematics.
SFDC/SAP experience for quotes, projects, finance & data reporting.
Intermediate Excel user, proficient in Word, PowerPoint & Outlook.
Proven customer service/order management experience.
Understanding of order fulfillment and export/import documentation.
Excellent written and oral communication skills.
What will make you stand out:
Additional foreign languages.
Customer-focused, with initiative and escalation skills.
Ability to work under pressure and prioritize tasks effectively.
Adaptable, willing to learn new tools and processes.
Detail-oriented and organized, with strong data reporting skills.
You can expect from us:
Challenging and exciting projects.
A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
Attractive compensation.
Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
26 days vacation + bank holidays.