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Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
Position Summary:
This position will oversee the recruiting and on-boarding efforts for the Community Crisis Intervention & Support Services team with Huntsman Mental Health Institute. The department is growing due to the expansion of lifesaving mental health services offered to the state of Utah, including the 988 Suicide and Crisis Lifeline, 988 Chat and Text services, Utah Warm Line, Salt Lake County Mobile Crisis Outreach Teams (MCOT), and SafeUT apps (K-12, SafeUT Frontline, and SafeUTNG for Utah National Guard).
Click here https://healthcare.utah.edu/hmhi/programs/crisis-diversion/ to learn more about the Community Crisis Intervention & Support Services team.
This position oversees administrative activities relating to the on-boarding and training program and provides administrative support to senior department personnel. The position does not provide direct care to patients.
This position is responsible for providing complex administrative support for department management. The incumbent is responsible for coordinating and overseeing the work of support staff. This position is not responsible for providing care to patients.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Works with Human Resources and Recruiting to hire and onboard new team members
Assists department with business planning and goal setting.
Assists with the development of department budgets.
Schedules, plans, and coordinates the work actions of support staff.
Maintains budget records, such as reconciling accounts and preparing expenditure statements.
Collects, organizes, and analyzes data for specialized reports.
Coordinates the collection and preparation of operating reports.
Assists with the implementation of department and University policies and procedures.
Provides administrative support to upper level department management by scheduling appointments, coordinating meetings and conferences, and maintaining and ordering office supplies.
Assists with department projects and support as needed.
Responsible for recruitment and onboarding pipeline and workforce development;Coordinates with supervisors/managers on posting new budgeted positions or backfills due to attrition.
Representing the department to interested candidates as a subject matter expert on service line roles and responsibilities which includes the Utah Crisis Line, Utah Warm Line, SafeUT, Salt Lake County Mobile Crisis Outreach, and Quality Improvement & Training.
Responsible for communication and coordination of schedules during the hiring, onboarding, and training period;
Coordinates and collaborates with the U Health Recruiting team, U Health and HMHI orientation team, Community Crisis Training team, and Community Crisis Leadership team.
Supports the transition from new hire orientation and training period with the training team to daily service line responsibilities with the leadership team.
Creates schedules and managing Kronos time during training period (first 30 days of employment)
Supporting the department’s upcoming initiatives for new service lines to include 988 chat and text and the 988 follow up program.
Coordinates with external stakeholders or attending external events to promote awareness of open positions.
Provides information to staff and leadership regarding the policies and procedures of the project or department.
Onboarding new team members to include;
Obtaining access to necessary programs and facilities
Providing expertise for administrative policies and procedures
Knowledge / Skills / Abilities
Demonstrated potential ability to perform the essential functions as outlined above.
Ability to work independently, analyze, and make decision related to program content.
Strong coordination and organizational skills required to prioritize deadlines.\
Ability to provide independent coordination and decision making for all activities of a specified program.
Demonstrated human relations and effective communication skills.
Demonstrated knowledge of basic bookkeeping practices.
Proficiency in statistical and business software applications.
Qualifications
Qualifications Required
Qualifications (Preferred)
Preferred
Experience with hiring and onboarding
Knowledge of Kronos timekeeping tool
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
Physical Requirements
Listening, Manual Dexterity, Pulling and/or Pushing, Sitting, Speaking, Standing, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Sherrie Hayashi
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted atoeo.utah.edu/
For more information: https://www.utah.edu/nondiscrimination/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 67558
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Monday - Friday 9:00am-5:00pm
Location Name 525 Plaza
Workplace Set Up On-site
City Salt Lake City
State UT
Department HMH ENT 93F CRISIS LINE
Category Administrative Support
Workplace Set Up On-site