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College Board - College Readiness Assessments

100% Remote (anticipated travel 6-12 times/year)

About the Team

The College Readiness Assessments ("CRA") division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to college, career, and life after high school.The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, and colleges and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.

The Digital Product Management Team is responsible for all educator and student-facing products that power the delivery of the SAT Suite, including the products that facilitate the ordering, registration and reporting of the SAT Suite of Assessments and bookend the digital assessment platforms known as Test Day Toolkit and Bluebook. The College Readiness Assessments team's product portfolio spans K-12 school, district and state customers as well as direct to consumer models. We have a talented team of product managers and product owners with a deep knowledge of the assessment space, students and educators, and the K-12 market landscape.

With the SAT Suite now fully digital, our states, and the districts and schools within them, engage with an ecosystem of digital products to prepare for, administer, and receive results for our assessments. These products serve tens of thousands of schools, hundreds of thousands of educators, and millions of students each year.

About the Opportunity

As the Executive Director, SAT Digital Product Management, you will serve as the overall product lead and portfolio manager for the SAT Suite of Assessments. You will also oversee our SAT Student Readiness Products (SRP) and Ancillary Services including change fees, late registration, score reports, international fees, etc. You will be responsible for the strategic management of CRA's portfolio of products including: product roadmap, implementation of product enhancements, day-to-day management of the product; issue resolution; financial management; and collaboration with the various groups that use and support the SAT programs. You will lead a team of experienced product managers and product owners. You will mentor and coach your product team to ensure each individual contributor is learning and growing as they contribute to the overall success of our products. Our product leads bring an end user-focused and organizationally aware mindset; they are inquisitive and possess tremen dous learning agility; they constantly seek useful information that can shape their products for the good of those our products serve; and they build strong, productive relationships while guiding/leading/nurturing their teams and stakeholders to produce tremendous value for our customers and stakeholders.

Leveraging your background and experience, you'll drive best practices and methods to help our product organization thrive. You will focus on strategy across adjacent product teams, including our mission driven BigFuture vertical. You will identify unique opportunities across multiple areas of our enterprise product portfolio in ways that concretely affect product outcomes and exercise your influence to get things done across the organization.

You will report directly to the VP, SAT Suite Program Delivery & Innovation as a member of our division's senior leadership team. You will manage two Product Managers each with a team of Product Owners.

In this role, you will:

Product Management (60%)

• Lead a team of product managers and product owners to execu te on overall vision/roadmaps, ensuring quality, user experience and delivery goals are met
• Define and manage the product portfolio roadmap t identify short, medium, and long-term product changes and enhancements that will improve the user experience, grow participation in the SAT programs and enhance operational and financial sustainability
• Formulate product plans that are driven and informed by regular user and market research, committee feedback, outreach and interaction with educators, competitive and metrics analysis and cost/benefit analyses
• Direct and supervise all analyses required to develop detailed and actionable product plans including competitive positioning, product branding, packaging scenarios, psychometric research support and delivery models
• Be accountable for the successful delivery/launch of any program changes or enhancements implemented
• Demonstrate confidence in making complex tradeoffs and educating all stakeholders on those tradeoffs through the process
• Actively work to resolve blockers and risks for the portfolio and leads teams to validate assumptions and analyze and communicate trade-offs to guide portfolio decisions
• Understand technical concepts and be able to communicate them to non-technical audiences

SAT Suite Management and Leadership (20%)

• Act as a product evangelist, both internally and externally, by promoting and educating stakeholders about the benefits and features of CRA's products and the SAT Suite at large
• Be accountable for and manage day-to-day business to meet or exceed P&L targets including proactively addressing costs while ensuring that actions are taken to deliver all financial commitments while maintaining customer experience/satisfaction goals
• Leverage your strong leadership skills to effectively influence, persuade, and negotiate with multiple levels including executive leadership

Cross-Divisional Collaboration (20%)

• Collaborate closely with our senior leaders in partner divisions and teams to identify needed enhancements and additions, coordinate releases and launches impacting same end users, measure and monitor user feedback, and ensure compliance and risk management. This includes but is not limited to our Digital Assessment Platform team (core Bluebook and Test Day Toolkit platforms used for digital testing), Operations, Technology, BigFuture, Test Security, Communications and Marketing, State and District Partnerships, Legal and Risk Management.

About You

You have:

• 10+ years' experience in product management, product strategy, and/or product consulting roles, including building, growing, and supporting a product team running a portfolio of products
• Strong working knowledge of B2B and D2C products, ideally with a background in EdTech, Higher Education, and/or K12 markets
• Experience developing enterprise products that connect to a marketplace (e.g. CRM)
• Experience managing a team of Product Managers and Product Owners
• Technical fluency and experience managing products from inception through design to implementation and launch
• Experience working in an Agile product development work environment
• Excellent verbal and written communication skills
• Ability to complete complex tasks on short deadlines and in a fast-paced environment
• Excellent prioritization skills
• Experience distilling data to inform key decisions
• Experience designing and communicating Objectives and Key Results (OKRs)
• Experience creating business cases and receiving buy-in from senior leadership
• Experience presenting in high stakes internal and external settings, seeking to drive understanding and alignment
• Bachelor's degree or equivalent required; MBA or related master's degree preferred
• Authorization to work in the U.S.

About Our Process

• Application review will begin immediately and will continue until the position is filled
• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance