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Details
Open Date 08/15/2024
Requisition Number PRN39549B
Job Title Business Systems Analyst
Working Title Product Manager - EAB
Job Grade E
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
VP Area President
Department 00417 - UIT Univ Support Services
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $70,000
Close Date
Open Until Filled Yes
Job Summary
The Product Manager is the technical lead for EAB and related solutions on campus. This position will review, analyze, and evaluate the system and balances the user needs.
This position will become the subject matter expert on Navigate and Edify and how student data from other university systems updates, flows, and is correctly used in EAB products. The Product Manager will help define scope and objectives, develop process and workflow documentation, and formulate systems to parallel overall business strategies. Working with cross-functional teams, service partners and other IT professionals, this position will communicate with leaders and stakeholders regarding business requirements, use of product, and service requirements.
Responsibilities
Understand the Navigate and Edify systems, the vision and mission of use, and how student data flows and is displayed
Create and maintain documentation of workflow and system configuration
Manage ongoing business partners relationships to provide satisfaction with UIT
Conduct system maintenance to optimize usage (i.e., working with campus partners to review and update list of services)
Collaborate with training coordinator to support campus-wide training efforts
Engage in EAB’s community of practice
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
Create detailed business analysis and conceptual vision for opportunities
Monitor, report and improve product performance
Create gap analysis documentation
Define business requirements and report to stakeholders
Proactively resolve customer satisfaction issues
Demonstrate business/client engagement skills.
Experience in change management or relationship management is desirable.
Minimum Qualifications
Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Experience as a subject matter expert ( SME ) in a higher education student success discipline
Academic Advising, Enrollment Management, Student Success Initiatives, Scholarships, etc.
Experience in project management
Type Benefited Staff
Special Instructions Summary
Additional Information
About UIT :University Information Technology ( UIT ), the central IT service provider for the University of Utah, reports to the U’sChief Information Officerand is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home toarts and museum venuesand a member of theBIG -12 Conference.Skiing and snowboarding opportunitiesare a short distance from campus, and opportunities to pursue activities frombiking to hiking to fishing abound. Salt Lake City is home to theUtah Symphony and Opera,Ballet West,professional sports teams, and a wide range of other cultural and recreational activities.
University of Utah Benefits
·Health, dental, and wellness coverage
Automatic and immediately vested14.2% employer contributionto personal retirement account (401a)
Freepublic transportation pass(Utah Transit Authority)
·Paid leave time
·Reduced tuition benefits for employee and family members
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.