Description Openings for Customer Service Representatives!
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary to hire position in San Antonio, Texas, this Customer Service Representative opportunity could be for you!
Key responsibilities
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
Manage and place incoming telephone calls Requirements - Ability to effectively interact, verbally and in writing
Strong customer service and office administrative skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem solving and analytical skills
3+ years of past relevant experience
Excellent computer skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Microsoft Office experience
Background working with Credit Card Fraud
Practical knowledge of Inbound Call Center
Answering Inbound Calls experience highly preferred
Deep understanding of Call Center Customer Service
Solid understanding of Call Center Customer Service
Knowledge of customer service
Adeptness in data entry
Earlier work involving Potential Fraud
General familiarity with Answering Inbound Calls
Demonstrated knowledge of numeric data entry
Foundational knowledge in Customer service software
No stranger to performing extensive research to resolve complex customer inquiries
Upbeat, positive attitude and an approach to work rooted in professionalism
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .