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Job Description Summary
The Field Action Remediation Project Coordinator will support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements. These deliverables include supporting customer remediation for recalls (where applicable), preparing the remediation team for new recalls, contacting customers to schedule remediation efforts, and support financial reporting for Dispensing field actions.
The Project Coordinator will have solid project management skills, attention to detail as well as strong process execution and analytical skills. As part of a remote team, the Project Coordinator will be expected to set his/her own work direction and complete tasks with minimal supervision. The Project Coordinator will be responsible for managing customer remediation associated with Field Actions, as well as other small projects, as needed.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Key responsibilities:
Plan, coordinate, and implement small project, as assigned
Lead customer remediation for all applicable field actions
Supervise and report on field action budget, both expense to date and forecast
Attain required expertise in all databases that house product data for the platform (SAP, SharePoint)
Attain a thorough knowledge of all BD processes for field actions/recalls
Assist Senior Project Managers with preparing the remediation team for new field actions
Contact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.
Professional Skills & Key Competencies:
Excellent writing skills and the ability to communicate accurately and concisely in English
Ability to gain new technical skills quickly
Strong customer service skills and positive attitude
Ability to communicate sophisticated technical concepts in simple terms
Sophisticated skills with Microsoft Office products and Salesforce
Ability to meet tight deadlines and handle changing priorities
Minimum Requirements
Bachelor’s Degree in Engineering, Technology, or Life Sciences
Two or more years of experience in project management
Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace)
Managed/supported projects cross-functionally in an iterative, fast paced environment
Excellent verbal and written communication skills required
Strong analytical, problem-solving, and communication skills
High attention to detail while managing multiple sophisticated deliverables and stakeholder groups required
Ability to learn quickly, deal with ambiguity, take initiative and achieve results required
Showed talent with MS Office skills, particularly in PowerPoint, Excel, and Word. Proficiency with Salesforce, SharePoint, Jira, and Confluence preferred.
Proven organization and time management skills
Travel: up to 15%
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Required Skills
Optional Skills
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Primary Work Location
USA CA - San Diego Bldg A&B
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits) .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.